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Connection

Russi75
Visitor

‎24-05-2026 02:54 PM

We are unable to connect our devices it says unable to connect try again later we have only had it 48 hours and problems already and also we have been given a WiFi extender!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎24-05-2026 04:25 PM

Hi @Russi75 

What router and are you entering the direct password.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
JimM11
Community Hero
Community Hero

‎24-05-2026 06:51 PM

@Russi75 as @Northerner has asked, what have you only had for 48Hrs, if not able to setup or get working, have you looked on EE help, or just given them the call?

0 Helpful