Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
It has now been nearly 72 hours without broadband service, with no clear communication or updates provided. The app states the issue would be resolved by 17:12, yet it's now 23:53, and the service is still down. While I understand technical issues ca...
I've been with EE since they were T-Mobile and Top Tip is.......Leave and don't ever rely on EE for anything. I have a broadband connection and every single night, I have no internet access at all. The engineer said it's because I'm sharing it with 6...
HiWe ordered a Home Phone Adapter after a letter we received about old phone lines not going to be used so we needed this adaptor to use home phonehowever when I press the WPS? button on side of homehub2 and then press and hold pair button on the pho...
Hi everyone, I'm running into a problem where I get a grey blank screen whenever I try to access the 'manage broadband' section through the app. Has anyone else experienced this issue? If so, were you able to resolve it, and how
Hello guys and gals,I need some advice about what will happen with my old subscriptions and direct debits after my switch from TalkTalk ADSL broadband to EE Full Fibre 500 broadband.For nearly 20 years, up until last Tuesday (29 April 2025), I had fu...
While troubleshooting connectivity issues on my laptop, I used... nmcli device wifi list ...to understand what access points were being made available and which one I was connected to.I was surprised to see 16 BSSIDs, some with no discoverable SSID:B...
After some advice, we have a smart hub plus (WiFi 6) in our house and 4 smart WiFi plus (booster/extenders) dotted around our house. We have an issue in that one of the smart WiFi plus boosters gives out a really intermittent WiFi signal on both freq...
Hi all,I had fttp busiest home installed yesterday with the new WiFi 7 router. Openreach left with it all running fine, but when I checked speed on my laptop connected directly to the router via Ethernet it only said 798 via ookla speed test and some...
Parental controls not working, I can't create groups also safe search is not working. I have tried multiple ways to add a device to a group but no joy. I tried making group first and message says can't save this group, I've tried must be 30 times, sp...
I have had no internet for 9 days and ee not helpful at all they now want me to wait until Friday for open reach to come out and look. I want to raise a complaint but it's so hard to actually talk to a human being. I am so annoyed
