Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...
Hi everyone, I wanted to ask whether anyone had any difficulties upgrading their broadband to 1.6Gbps after moving to EE?The address search confirms that my house is eligible for an upgrade to this speed.Here's where the problem is: I have tried upgr...
Is anyone elses EE broadband down? Gloucestershire area
I live in a rural area and have EE 4G Unlimited, however we find using multiple devices on this causes lag and isnt enough for our TV/mobiles smart devices, so have also had Fibre 50 Essentials installed.Is there a device anyone can recomend to 'link...
Moved from bt to ee and my email account keeps asking me verify my account done this several times changed passwords etc. Still no access. Help!!!
Hello. Recently migrated over from BT when my contract was up. Now with EE and using their smart hub. My PS5 has all the correct features enabled and this worked no problem with the BT hub. But now when I start up my PS5 from rest mode it’s not conne...
I recently signed up for up after giving Virgin Media their marching orders.Please tell me my past weeks experience is not typical? In the past week I have encountered , lazy engineers, non engineer attendance, incorrect engineer visit , being lied t...
Hi - forgive the foolish question. I've just ordered a Full Fibre 900 Installation - and received a link to a Youtube Video about what is required for the Installation. One thing they say is that you need a double socket outlet, of the Optical Networ...
I have endured almost 30 hours of tedious online chat with BT and EE in relation many issues incurred during transition from BT to EE , the way me and my wife have been treated was shocking even making threats about non payment for mobile service whi...
I'm currently with BT with 1G fibre and the BT SmartHub 2.I also need digital voice so have my primary DECT handset plugged directly into the SmartHub 2.I’m about to move to EE on a far better broadband/mobile deal.I’m also planning on switching to m...
