Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can I use the EE router/node as a mesh node with my RT-AX68U as main router?
Has anyone here been able to upgrade from EE 900Mbps to 1.6Gbps service? I know initially, the 1.6Gbps option was only available to new provisions, but more recently, I'm sure I've seen members of this community upgrade.However, I've just called EE t...
Amazon echo gen 1.We have just gone onto we fibre from bt. I can't get my Amazon echo first generation to connect. It lights up orange as it it's trying to sync but won't!!! Any ideas please?EE engineer said its a faulty router so sent a new one. St...
Ongoing issue, some days more frequent than others, connected to wi-fi but internet drops out for about 30 seconds to a minute, but remains connected to broadband.I've tried multiple things to resolve (all the usual suggestions) but it continues.Any ...
I had broadband and home phone installed last Wednesday and the broadband is working brilliantly.My Land line however is not working and I can't make or receive calls. When I lift the receiver and listen there is a message from BT about the phone not...
I keep trying to pay my bill but won’t let me do it it keeps cancelling my internet off until I ring up and pay but won’t let me on the app and I didn’t realise I hadn’t been paying it as when I went into ee and set up my internet they told me the m...
With BT we were given a couple of boosters which solved the problem when we had this does EE do this, does anyone know. I am so disappointed at the moment. It feels like I have got something worse than what I had
Hi, I have just set up the EE Home Phone Adapter and connected it to the Smart Hub. The Adapter has a very bright light. Can this be dimmed or turned off?
Hi there,We have had various speed issues recently so agreed to have full fibre installed. External cabling sorted by Open Reach several weeks ago and internal installation happened on Wednesday. However, since then the EE Smart 2 (which is new as th...
In June 2024 I entered into a contract with EE for TV, Landline and Broadband. I was satisfied that all my needs were met but then over a period of a month and due to problems with BT/Openreach installing a landline it went downhill. I ended up havin...
