Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I move house I had BT broadband at previous property. Now I have been told I can only have an EE account. EE hub will not connect to my work Network using VPN. I have escalated this problem since 18th November with no luck. Given that the EE hub m...
Here's my experience moving from BT broadband and TV to EE, don't. Called BT to leave them with a plan to move to Sky. The silver tongue devil on the phone convinced me they had the perfect package to maintain my custom, in a moment of dizzy madness ...
I have tryed contacting ee but no luck i am not getting my full package that I am paying for if anything it's below 100 what do I do
EE closed my account yesterday ? says I made an order , but thats impossible as I am away with no phone signal??? what is going is going on??
Have you used this to solve the grinding to a halt but not showing as disconnected issue? Our connection has been inconsistent from 2 days after installation. I’d assumed it was the actual connection at fault but this thread supports the open reach c...
I was recently sold an EE broadband contract. I was still in contract with plusnet but was reassured several times by the salesperson that it’s not a problem and that EE will pay the early termination charge. Anyway, they didn’t and after several mor...
I am unable to connect my broadband account to my EE account. Every time I put in the "billing account number" (the number on the bill) it says not recognised, yet I have a bill that needs to be paid and I want to cancel our contract. We do not have ...
Been with we since June, WiFi has been awful I get “300mbps to the router download speed” but it can’t run online on an Xbox. When I get hold of someone they ask me to buy a WiFi booster… although Xbox is about 10 steps away from the router…. What am...
HiI have set up 3 groups, all with different schedules. I was of the impression only the group with the specific schedule would be affected. However my tv is set for 10.30pm but seems to gave gone off at 9pm with a different schedule. Have I done ...
Hi,I’ve switched from SKY to EE broadband as it meant I was able to reduce my mobile bill from £39 to £19, which is great. I have a year left on my SKY Broadband, and EE have said they’d cover the leaving fee up to £300. I am a bit confused as to whe...
