Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi allShould be a quick one to answer I imagine.My order says I should get my kit on Sat. Do EE email with the carrier, and tracking details, or maybe do you get a notification from DPD (or similar)? Thank you.
When does the internet come back on after making a payment thankyou
Wow what ever happened to rewarding customers who are loyal. went to see about leaving EE and all they could offer me as a package was the same as a new customer even though I’ve been with EE for 17 years. So to stay they won’t give any discount just...
Hi, Just signed up for EE Broadband in my new flat because it said no landline needed. However, after signing up I get a message from EE/BT saying openreach engineer will need to attend my property. Why? I don't have a landline nor a landline/Openr...
A few months back i was persuaded to transfer from BT to EE. Since then our BT landline ansaphone has not worked and just wont take messages. Whilst there is the 1571 call abck function we would much prefer a landline phone/anspahone that works and t...
The title of the post says it all, really.The background is that I have an EE Smart Hub that's several years old. (There's no model number on the device and I no longer have the box. It's the one with horizontal lights above and below the EE logo.)...
HelloI know this isn't really in the right place but wasn't sure where else to post.When on my phone or tablet, I login to the community, read threads etc.However, even when logged in, every 'helpful' like or if I want to comment on a post or start a...
Apologies if this has been asked before (couldn't find an answer), or if it is in the wrong forum.I am unable to connect to my Xbox remotely, and the problem appears to be with the EE fibre hub. I have another router which when in use, I can connect ...
My Broadband has been has been dropping out for the past 24 Hours every 20 mins or so for about a min and then starts again . I am just outside Newcastle . Is anyone else having problems .
So I replaced my BT Smart Hub 2 with a Smart Hub Pro and my initial impressions were great, the wireless signal is much better everywhere in the house, longer distance and faster speeds without even having a Wi-Fi 7 devices.Now the weird downsides:I ...
