Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Cannot load Hub management Home after running for a few days, the only way out is to restart! This is not acceptable.
Evening all. I wasn't sure which section to post this in so here we go for general chit chat... what I'm wanting to achieve is for my tv (jvc amazon fire edition) to connect, and stay connected to the 5GHz network ad opposed to the 2.4GHz it current...
Hi, my broadband is not working since 5th Feb and when checked says that there is a major outage and estimated ed time to repeat is Tuesday 16:00. I have 3 ee sims and the reception is awful at my location so, i can’t use hotspot. I called again to ...
I took a 900 speed deal out recently. Managed to get issue resolved by engineer visit, the hub wasn't set up properly when it was updated. I recommend a engineer to always test every port speed for you and wifi and incoming speed on there equipment ...
cant log into bb acc was promised a paper bill just rubbish service
We have suddenly developed a problem with our EE WIFI. We currently have the main router in the living room along with 2 other discs upstairs. Our main WiFi is working fine downstairs and can be accessed upstairs but is a weak signal and keeps droppi...
Hi there, I’ll try to give as much info as I can as I’m not the most technical of people. About a month ago I started to have random lag spikes WiFi my router and also the guaranteed download speed was also not being met. I am on the gigabit plan and...
I’ve just switched from BT to EE and not sure if I made the right decision.I found out the internet was down in my area in the middle of the night around 3,4am, and the status checker suggested the expected fix time was 12:47pm. My partner and I both...
Good morning,I moved over to EE's 1.6gbps service on 21st Jan. I have a Smart Hub Pro and 3 Smart WiFi Pro extenders. Two of those extenders are wired in with one wireless. We live in a large property with thick walls, so signal is always a struggle....
