Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My broadband is still down is there any news on when it might be resolved
Having just moved from BT to EE , ( I was told I had too as BT don’t offer the service anymore ) SAME COMPANY …hmmim in an area where full fibre is not available to me , to which I’m aware .My only choice was essential 67 package which offered the sa...
I was tried to speak to someone on the phone there to ask about the broadband deals and the landline deals too thanks Gillian78
Can someone explain if this monthly charge £2 titled 'PAY PER CAL' for my DIGITAL HOME PHONE is mandatory? I don't remember it being mentioned when I transferred to EE from Plusnet. I hardly make any outgoing calls and just need a non-mobile ...
Hi! Is there a way to dim/put off the light on the WiFi plus as it is in my bedroom and disturbs my sleep. Thanks!
I can't see my broadband bill and I don't know how much I have been billed. Due to some extra bills, I have cancelled my direct debit this month. I will pay the full bill on the 21st of next month so that my connection is not disconnected.
Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network. At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...
I am trying to contact EE re an order my elderly parents have placed, no numbers are working, my dad is 80 and knows nothing about tech and my mum has Alzheimer’s, I really need to speak to someone about this. Do you have any numbers that are workin...
Hi. I have just signed up with EE. I have an HP Color LaserJet printer connected to my Smart Hub 3A. I wish to print from my desktop computer connected to the Hub via WiFi. How do I turn on USB Printing Sharing on my Hub?
My broadband has been slow for a few days, now.. Particularly noticeable when streaming (iPlayer, Netflix, Amazon Prime Video. Okla Speedtest shows Upload/Download/Ping 28.94/149.66Mbps/4ms . But using cloudflare I get download latency of 28ms.I'm no...
