Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I call EE yesterday and he set me up and account and ordered me broadband but I have no confirmation email or know any of the details to access this account - all I know is I paid £6.98 for delivery - what should I do?
Happy to sign up for a new contract, but EE are telling me it will be £5 more than new customers are charged? It's that right? I cannot take advantage of the current offers on the website by entering a new contract? What a throw away society.
Has anyone else had problems with switch over to fibre? After watching the telegraph pole go up outside my house with cables connected between the other poles in the street I selected the switch from BT to EE on February 23rd 2025. Since then each ti...
Yes, I have a disability. I CLOSED EE Accounts for EE mobile and EE Broadband. I have been told to take paperwork and Google 7 mobile phone to EE shop.I have had several bills worth hundreds, that I do NOT have. What should I do ??
I'm not sure that this is the right Forum but I'm really struggling to find out who I can speak to or where to go to get the information!I've been logged out of an email account (I have 2) and need to reset my password. I think it's happened because ...
Can anyone tell me how I can pay my broadband bill
Hi there, I was looking at BT's website and it clearly states, that if a BT engineer has to come out and sort my phone line, then its to be done through my provider EE. The EE engineer stated that I had to contact BT, myself. Again, im moaning, wit...
How do you write a complaint ? I've had 90gh or whatever its called for over two weeks now and they have not arranged an engineer. The list goes on. I've had it with them!! [Mod edit: Add title/move to new thread]
