Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have set up a montly direct debit with EE for the broadband service. After an automatic compensation, there is now credit in my account.How can I pay my next bill using the credit? Will EE still take my direct debit next month, as I cannot find the...
Hi there Until recently I have had smart bulbs working with my Amazon Alexa. They suddenly stopped working and I can't get them connected. I read that I can split the bands so I can fix the problem and I have managed to find how to do it but I'm worr...
HiI have just switched from BT to EE internet. I’m trying to access my new bill in my existing EE mobile account. It’s asking for account number which has been not given fully to me via email. How do Zi set it up ?
I am v new to EE albeit a long time user of BT WiFI and landline.I requested EE CEO assistance by email 48 hours ago. marc.allero@ee.co.ukNeither he nor any one on his behalf have replied.I am expected to pay £80 ++ monthly for WiFI & landline (non-b...
Hi is there something wrong with broadband mine been off about 1 hour
I have received my Smart Hub Plus today, having been persuaded to move from BT Broadband to EE Broadband for the benefits of Wifi 6.I have set up port forwarding in exactly the same way as I had it configured in my BT Smart Hub, to allow RDP access t...
How do I get to talk to someone about my broken EE Broadband, I am tired of going round in circles with the diagnostic bot !
I was today persuaded by EE to transfer my broadband over to BT for faster speeds and cheaper bill. I have only had my EE broadband contract for 3 months and now really worried about getting a huge bill for early termination. Are EE & BT transferring...
Can anyone advise how long does it take for the Landline to become Active after migrating from BT Broadband & Landline to EE . Broadband working but Landline NOT
Whenever I enter the password for my wifi I get a message either saying its incorrect or cant connect.I had the same issue with the mobile until I scanned the QR code and so now it's ok, just need to connect the laptop. The Qr code showed the passwor...
