Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Been nearly a month now and have not received the text, nothing in subscriptions, went into live chat and phone call and got no where with it, any suggestions as tried all routes but to no avail, thanks
Recently I have noticed my speeds have dropped across the house. Usually I would get 924.5mbps speed to hub when testing (been like this for the last year) in the EE app but recently it has been dropping as low as 720mbps. I know I have a stay fast g...
We are have issue where EE is taking the direct debit then refunding the direct debit 39 minutes later we have spoken to the bank and there’s no issues on the bank side but EE keeps blaming the bank when the bank only honours direct debits
Moving over from BT to EE and have had one of the new Smart Hub Plus routers sent to me. Swamped the BT router out for the new EE one. Using as primary routet only because of Digital Voice/ EE equivalent etc.Some observations with the latest firmwar...
Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS sits at connecting constantly and doesnt update. Anyone else experiencing the same issue...
As the title says, I'm having a very odd issue with my new Smart Hub Plus after previously using a BT Smart Hub 2. When using Discord, specifically the PC app over ethernet, I am unable to upload images or stream to friends without the connection alm...
I recently swapped to EE WIFI after a long period with BT where they were constantly throttling my download speeds to roughly 5% of what i paid for. After the swap I installed a new smart hub 2 which the phone representative I spoke with insisted was...
How do i know its been received am i expected to just wait and see if my account is credited in 28 days?. Not very considerate from EE.
Have the smart hub and the extender, WiFi works great but will randomly crawl to a halt and have to turn off and on both of these and then it kicks in again and is fast, but annoying having to do it every few days any suggestions? Thanks
