Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I just got 2nd with Smart wifi Pro and when I set up work it will go blue and stay there for a good 5-10 min then it will go orange then back to Aqua also in the app one will say poor single then one to close but if I go hub side everything to look f...
Hi,I was a BT customer and used the multiple email addresses provided. Now that I have switched to EE I seem unable to access the page that allows me to manage the multiple addresses. Is there a way in which I can manage them from with the EE app / w...
I may at some point in the future look at purchasing a couple of passthrough powerline adapters to better utilize my 500Mbps EE broadband, mostly for my Xbox Series X.Does anyone have any advice on what to look for? Also, I understand you need to pai...
Hi, has anyone having issues trying to connect laptop to a smart hub pro.
Appalling App! Just moved my broadband to here, set up the Smart app Via the setup through app with sincere difficulties, I managed a way around it in the end. My purpose for the app is to control the WiFi due to me paying an extra £5 for WiFi enhanc...
I have moved homes on 13 December 2024 and started a new fibre contract with EE (I was a EE customer prior to my new contract) . I arranged the installation and activation weeks in advance and was promised internet on the 13th the day we moved in. EE...
HiOur broadband went off yesterday afternoon. We’ve got a hybrid connect box but this isnt working either. Any idea how we can get the hybrid box to work while the broadband is fixed?Thanks
Hi, just happened to notice that EE are currently sending out two different smart hub plus models. The 31 and 32 versions? are there any differences between them - benefits/weaknesses? not sure why they would be labelled differently if there aren’t a...
I am at my wits end trying to contact either EE or BT, I was a member of BT and wanted to change to EE, I did this 3 weeks ago and connected my box, I was happy, I then tried to log into my EE account but could not. I tried phoning 0330123150, you a...
