Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Since switching our landline from BT to EE we no longer have an Answerphone. When we dial. 1571 we receive a message saying we don’t have that facility; though there is an option to set it up. We follow the various prompts and it says it will be set...
Hi, first time poster. I've been having problems with broadband which is getting sorted now but as a result I've been logged on to router admin. On connected devices there is a Samsung Galaxy A50 connected to both 2Ghz and 5Ghz with 3 different IP a...
Hi I’ve today switched from BT to EE and just have one question I forgot to clarify with the sales team. Do I keep the BT router or will I get a new EE one? thanks
I am having this exact same issue. Have called 150 a number of times and all they could say was it was an issue they are aware of and working to fix. But is is currently the 18th December and I can see this thread started in early October..... Are we...
Can’t manage my broadband via the app. very frustrating because I can’t access the parental controls. Any advice would be greatly appreciated.
Afternoon Allim due to move from BT to EE but will be away and will not be able to plug in EE router for a couple of weeks. i have seen that the bt hub will work with EE broadband. but question is will there be any issues plugging in the EE supplied ...
Hi, I think I have a similar issue. Since I received my new EE hub, along with a renewed contract, two weeks ago, internet connection keeps dropping every 10-20 minutes on average. Tried almost everything, including calling the CS and having an EE e...
I have ordered the 1.6gbps package from EE which should be going live on 5th December. I am currently on BT's Full Fibre 900, so already have the small white fibre model box in my home, but what I would like to know is if this Fibre modem is actually...
I switched from BT to EE because the broadband signal was always stopping and it continues to stop with EE I think I'm going to give up and look for another provider
