Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Good evening. I have noticed over recent days what whenever i start to saturate my connection, no more than 50%, my connection becomes unstable. I've investigated this further and have noticed that i incur significant packet loss / increased ping.Loo...
I've just swapped broadband from BT to EE as this was the suggested move now that they're one in the same. I've installed the new EE kit in the exact same locations as the previous BT hub and WiFi extenders and I'm having nothing but trouble. The fur...
I was told i would get faster speeds, better service etc. My BT Fibre was really steady no problems never dropped out. Then was convinced by BT to switch to EE as would be better.Its shocking! huge packet loss, massive fluctuations in actual real s...
Hi I would like to be able to mange the amount of hours and time that my children can use there Xboxes /gaming devices /can i limit and manage that with out loosing the internet fort both me and my Husband who have to work. I could do this with BT so...
Connected EE Smart Hub Plus with Smart WiFi Plus this evening having been with BT for 2 yrs plus.BT connection was full fibre 900, now on EE 1 gig.Image quality is poor & streaming buffers. Very disappointing.Ive got 13 days to cancel to contract. St...
Can you give me an indication of when our broadband and WiFi will be restored to the BT93 area?
I only switched from BT to EE last week. Got everything set up and was fine until yesterday.My pc, keeps switching from 5ghz to the 24.ghz after a few minutes. I have set the wifi adapter to prefer the 5ghz as people have mentioned but it keeps doing...
Hi my engineer cancelled due to the red alert weather warning. Do you know how to rebook. This app is all over the place. John.
Hello all Cani get 2.4ghz on my router and will it slow things down ?
My boardband is no working
