Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Went to the EE shop last week to upgrade my mobile. Was told if I switched to EE broadband, my mobile bill would be £20 less per month. Husband was there. He was the BT account holder for broadband, so he said yes. I was dubious, but anyway …Everythi...
Hi allI'm currently with Andrews and Arnold for my broadband (FTTC) but Openreach are currently installing FTTP on my estate, half is currently live and street by street day by day extras get added. I'm looking at EE/BT as Andrews will be well north ...
I've just got a new ee router as our old ee one needed replacing is it true that it can take up to 24hrs to reach the maximum speed that u have fir ur broadband as at the I can't watch anything on stream etc iplayer.
I have just switched over from BT to EE said i would get a EE hub 1 week later am still waiting. How long does it take?
We are originally BT customers and switched over to EE for our broadband via BT (if that makes sense). Although the account was always in my husband's name I manage it and BT always put me as a named person on the account. Since switching to EE they ...
Hi, Just switched over from an old BT Hub to the New EE one but can't get my heating gateway (Salus It500) connected to the internet. Have plugged it into a LAN port (as with BT hub) but it doesn't connect..........any ideas?
Changed from Bt to New EE last summer. We have been unable access our account for broadband and landline. My wife has a mobile with ee and can access that. Initially they said we could not link broadband and landline account to her mobile so Peter se...
Hi mine is doing the same thing, literally just turns off for min or so, then turns back on. I have the diagnostics on my screen but how exactly do I send it here? And which parts/info should I censor? Would appreciate the help, thanks
I recently got full fibre 500 broadband. According to my ps5 I am getting 511mbps download speed. That’s using a wired LAN connection.but when I download a game I am only getting 50-60mbps. A 70gb game file takes around 20 minutes to download.i had s...
I have just upgraded to the EE Smart hub with Wi-Fi extender from a BT Smart hub 2. Im having same issues with Salus iT500 gateway not connecting. This Salus gateway connects to the hub through a Ethernet cable and it is to allow control of central h...
