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New Customer with EE

biggsey24633
Visitor

‎26-05-2026 09:31 PM

I am having EE installed on the 1st June - broadband half fibre and tv.

Myself and my neighbours have had a letter pushed through the door that Open reach are installing ultrafast fibre broadband  in the street. 

When I went to the shop he said would be coming sometime this year but didn't know when.

How would I be able to get the fast fibre broadband do I need to cancel the contract as we have not received any equipment and the engineer isn't coming out till 1st June

Many thanks for any replied

 

Mandy

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-05-2026 09:32 PM - edited ‎26-05-2026 09:37 PM

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

I wouldn't cancel your partial Fibre (FTTC) order unless it can be shown that Full Fibre (FTTP) is coming PDQ. Anyway EE should be offering you a guaranteed free upgrade to Full Fibre when it appears.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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