Community Activity

iMessage and FaceTime

Hii have just received a message saying iMessage and WhatsApp not available in 5 days.i have tried the ideas mentioned in the forum but to no avail. I have retained my old number  when I moved to EE.Any ideas please?TIA

Mwords15 by Investigator
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EE perks account deactivated

My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and...

You have used all your data - No!

Today, and previously, I receive a message stating that I have used all my data, yet when I log in to EE, it shows that I have plenty left.  This has been happening quite regularly for the past 2 months or more.  These two screengrabs were taken this...

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Apple Watch

Wanting to add watch to my contract, looked at paired and say u need PAC when I go onto it says I owe £600 because I am leaving confused want to keep same number but not leaving. Any ideas 

Mojo17 by Visitor
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  • 1 replies
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Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by Investigator
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  • 18 replies
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Resolved! should a prepaid card must be cancelled?

I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...

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SymonYo by Explorer
  • 101 Views
  • 4 replies
  • 3 Helpful

EE cancelled service on me

Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...

IWC1966 by Investigator
  • 426 Views
  • 14 replies
  • 7 Helpful

Billing

Why can’t I log into my account to view my bills, the number I have it does not recognise 

PVM620 by Visitor
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  • 0 Helpful