Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I am also betting this issue with my router, I have Smart hub pro and smart Wi-Fi Pro Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS s...
Read more Anyone have an idea why my broadband is now at a level of approximate 110 Mbps when I first had it, it was near 300mbpsWill EE help with this as nothing has changed regarding devices, location of router etc etc Thanks
We have broadband and modem is upstairs. In living room we have small square white booster i assume . Over the last 5 or 6 days the light constantly stays orange. Whereas it should be a blue colour. What can I do to sort this ?
Hi I have made several calls to EE trying to get my BT landline ported over to my new EE digital service, I have a new EE digital number but like many, I want my original BT number on this new service, how long should this process take as I have seen...
My SmartHub stopped connected a week ago, an engineer was out the next day confirming that it was a issue with the SmartHub and placed the order for a new one. The estimated delivery was two days ago but it still hasn't arrived. Tracking the order sh...
I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...
I ordered in Jan and despite many many chases do not even have a date to install 1.6gb broadband. I know it’s Openreach but if they were honest about possible timeframes I would never have contracted. what are others experiences of time to install? ...
I have recently moved from BT to EE broadband. With BT, I had a BT Homehub and two extender discs to reach the whole house. Now that I am with EE, I still have the same Homehub and the same two extender discs - they all work fine. I note from my firs...
Hi my Wi-Fi enhancer connects with Ethernet but once I disconnect and move it it can’t find the router. It’s only 10 metres from the router
