Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My partner has been working from home just fine making calls using HiHi communicator app on her work laptop until Monday morning 3 days ago when it started saying making calls was unavailable.As a work around we used a hotspot to test and instantly w...
I took delivery of my Smart Hub Pro and satellite today, and so far, results are a bit disappointing compared to the 2 year old OrbiPro SXK80 set up I had, which gives WiFi 6.Upstream definitely slower and range seems to be less.Does anyone else have...
Hi there, moved from BT500 to EE900 yesterday and plugged the SmartHub Plus in today. For the first few hours saw speeds on my laptop (wifi) of 550Mbps, went out for an hour, came home and its now around 40Mbps. Nothing has changed, everyone out the ...
Hi I left my broadband contract and was told I would receive a refund on my final bill within 10 days this was over 2 weeks ago and I have not received anything ? Can you help
have been on ee broadband since January 2025 (transferring from BT)out the blue 6 months later the smart wifi plus (extender) doesnt work, i keep ending up with a flashing purple!i) used the app and ive hit the wps button and tried pairing it, no joy...
I'm wondering if anyone can shed some light on how to solve this?Since I moved to EE from BT in Match 2025 for my broadband and digital voice, the settings for calling features within the EE app on my phone does not work and never has. I have spoken...
Hi, I'm having the same broadband connection problems too. It's very frustrating as I often work from home and lose connection during online meetings and whilst I am wirking. I miss parts of calls and it's annoying to have to keep logging back in. I ...
Hi, I’m looking for some help, I’ve got two issues so any help would be appreciated!1) cannot activate my gamepass ultimate with my 1.6gb package - I’ll go onto the page, click activate on the add on, brings up the terms and conditions I’ll accept th...
So I’ve just moved into a new build property and the modem is installed in a downstairs cupboard… which means the router is now also in said cupboard. Problem I have with this is the house has three floors so the further up you go the less speed you ...
