Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
How do I get my billing account number to set my router up
I replied to a letter from EE that came through the post.Iwent online and updated my current package that was offered to me at the same price as my current on.What I didnt know was that my landline was to be removed which I certainly didnt want.I am ...
I recently transitioned from Zen to EE, opting for the EE One plan to consolidate all our services under a single provider. Initially, I retained our Zen-supplied FritzBox router, configured in a MESH network, to preserve the existing complex port f...
I joined EE Broadband in September with 150mbps, I was unhappy with the speed, questioned an EE agent, who claimed I was receiving in excess of the minimum guaranteed speed (100). I subequently changed my contract and moved up to 500mbps. I have just...
Is it possible to add WiFi Plus to my Full Fibre Broadband at a later date?
If I wanted to 'test' my BT supplied equipment i would have a taken a short course in electronics and possibly a course in 'how to be a service engineer' as well. As far as i am concerned, BT supplied the equipment, BT services and finds the fault. I...
Hi, Have just upgraded to a Smart Hub Plus. My computers, Iphones, Ipads are working fine. However, my TP Link Tapo devices will not now pair with the new router. Have reset all devices including the router, still no joy. It sounds to me that the 2...
Ok, I have been troubleshooting all day and have no clue where I’m going wrong.we switched from BT a couple days ago to best the eventual switch. With the promise of WiFi 7 I was excited to move over.It’s been a nightmare…A guide came over and setup ...
I have had no home broadband (full fibre) since November 19th today is December 14th so today is my 26th day without service!! I’ve been constantly fobbed off by EE everybody I speak to tells me it’s terrible and shouldn’t be like that and then escal...
Hi can you turn parental control off
