Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Just migrated from BT to EE Smart Hub Pro- with any new stuff I expect a few teething issues. Family home usual array of devices 2 x Xbox, 4 phones 2 iPADS Sky Q multiroom x 4. First the speeds on the gigabit BT after moving from Sky are INSANE the w...
Engineer visit 3rd of December. I can’t wait. I’ve been on the 900mbps service for the last 18 months and I can’t complain about what EE have provided at all. However, I have been using Mercusys WiFi mesh (WiFi 5) so I have never really had the bene...
Please Help!We have had nothing but issues since swapping providers from Sky to EE.We were told the speed would be better if not the same with EE but this has now been the case. Issues from day 1 and they sent an engineer out but they said all was O...
I currently have the EE smart router from 2023, together with a set of the white mesh discs. I couldn’t get a definitive answer from EE technical as to whether the discs would work with the latest router. The best they could offer was that they might...
I have just recently changed to EE and my installation isn’t due until the 14th so no active broadband but says on my app that my bill is due on the 9th of this month. Is this now it works. Paying for something i don’t have installed yet? Tia
Hi there Until recently I have had smart bulbs working with my Amazon Alexa. They suddenly stopped working and I can't get them connected. I read that I can split the bands so I can fix the problem and I have managed to find how to do it but I'm worr...
I placed an order today to move from BT broadband to EE broadband and I am worried I will loose access to three btinternet email addresses I have or will be reduced to just web access. Is this the case or can these email addresses be kept active and ...
Service went down at 5 am today and in spite of three deadlines from EE when service would be restored we are still waiting.Very poor service and no opportunity to speak to anyone. Shame I can't tell Kevin Bacon what I think of his service.Consequent...
Hi all,I've recently switched from BT broadband to EE broadband and received a new EE Smart Hub Plus as part of the switch. Since the switch, I've noticed Internet performance is significantly worse with EE than it was with BT.Generally everything f...
How can I turn my parental controls off
