Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Tonight my EE Smart Hub is not recognising itself and is masquerading as my (old) BT hub.Have to put in its name & pw. What is happening?
First of all I'm using the EE smart hub plus.I'm trying to open port 80 so I can expose my local web server to the internet and I'm following the procedure of going to advanced settings > firewall > portforwarding then from there I am entering the IP...
Hi allI will be moving from temporary (living with family) accommodation to a new (to me) apartment in just over 2 weeks. I have selected the broadband and TV packages (Full Fibre 500 Essentials & Big sport TV with Now TV add-on) that I want and am h...
Having just transferred from BT having had HALO 500+ with a WiFi Disc & Hybrid Connector. Are these returned with the Hub?If not can they be used with my EE Super Hub Plus?
An engineer has come out to fit a new line for fibre 500, how long does it usually take for your new service to start. I can’t find a date on any emails received and nothing in account, no pending orders. I am currently getting a download speed of 1...
BT updated my contract and sent me a new EE SH20A hub, but even though I could connect all my other WiFi equipment my Canon MG 3600 series printer just won't pair even though it did with my older BT Smart Hub 2
After weeks when new SuperHub Pro (WiFi 7) was perfectly fine firing 320 Mhz wide channel on 6 Ghz (channel 69), now router default to 160 Mhz channel and there is no way how to force it to go back to 320 Mhz channel at all... One say, that's not a p...
Hello,I was recently advised I could try the new wifi 7 hub to see if that resolves the ongoing broadband issues we've been having. They said I could try it for 14 days and return for free if it doesn't fix the issue or keep it added to the plan for ...
So I ordered a 12month policy of the busy household at 69.99, I had issues with connectivity around the house while moving during video calls, connection issues dropping randomly even though the hub has 1.6gb to it and the WiFi pro kits all round the...
So I'm having the same issue that many others are having. My broadband is also not opening some apps and videos on social media. When I connect to mobile signal everything opens up fine. Is there some kind of shield on the hub settings? The setting I...
