cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Router location is at back of house

Nucky
Investigator
Investigator

I have EE part-fibre but want to switch to full fibre which is available to me. My router is at the back of  my house. I have read horror stories about OR contractors not wanting to run cable around a property, especially if sharp corners are involved, which of course is necessary as my house is not round!   How can I avoid a confrontation?  I have chosen a side of house location for the new router to save further runs of cable internally, but this involves extra power points and changing the SSID which I have to do when the cabling etc is finished. Will BT allow me time to do this before shutting down my part-fibre broadband?

3 REPLIES 3
JimM11
Community Hero
Community Hero

@Nucky The FTTC connection will shutdown when the FTTP goes live, you cannot have them both active at the same time.

The ONT modem can really go anywhere in the property, the EE Hub just requires a cat 5e cable from the EE Hub wan port to the Lan connection on the ONT! As to the position and dealing with the installer's doing it, if they will not agree then it's not going to happen, time and cost are the two constraint's that determine it all!

XRaySpeX
EE Community Star
EE Community Star

Why are you thinking you have to change SSIDs? There are ways of keeping them.

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

@Nucky @JimM11 

I have the feeling to mention that buying your own better router again in this instance. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.