Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong location

RozM
Visitor

‎31-08-2026 12:31 PM

Has anyone had problems with their router giving the wrong location?

My router seems to think I'm in Bridgend, near Cardiff, when I'm at the opposite end of the country!

Using any mapping software (Google maps, MapQuest etc) always shows me in Bridgend.

I've powered the router off several times but no luck in fixing the problem.

 

0 Helpful
2 REPLIES 2
JimM11
Maestro
Maestro

‎31-08-2026 12:40 PM

@RozM Try IP Location - Instantly Locate Any IP Address to see where it thinks you are.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-08-2026 12:42 PM

Geolocation is not an exact science. EE issues you with a public IP Addy which comes from a pool of IPs that are registered to EE at any point of the country.

What are the 1st 3 parts of your public IP, which can get from WhatIsMyIP  ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful