Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12522 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8081 Views
  • 0 replies
  • 1 Helpful

Resolved! Scam guard query...

Would scam guard stop me from going onto an internal work site in which I need to be on my works WiFi?. Keep getting an error of null. Site is not reachable, or something to that effect. Phone is a galaxy s25 if that makes a difference 

aldo30 by Contributor
  • 246 Views
  • 1 replies
  • 0 Helpful

Tap2bill

Good afternoon all, I thought I might just add to previous topic on the above company making charges to your accounts without you knowing. I had a 56p charge on my account from text number 0149 4750 678 with reference number 60599. The reference refe...

Moggy56 by Contributor
  • 5188 Views
  • 22 replies
  • 8 Helpful

Resolved! Scams

I would just like to make people aware of 07741 number as these are often used by scammers.

Sed23 by Explorer
  • 824 Views
  • 3 replies
  • 1 Helpful

Resolved! Comlait

 I am writing to make a formal complaint regarding the serious security breach and blatant lack of support I received from your staff at the Ealing Broadway store. All of our data, including our bank card, has been leaked, so we suspect that EE emplo...

Ca14***

Add a app  [Mod Edit: Removed part of possible postcode from subject]

SPAM

This has just started appearing on my EE app when I log in. I have not clicked on any link. My DD are in place and bill is paid. Is this a new scam ? And how do I get rid of it ? 

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Grantie73 by Investigator
  • 607 Views
  • 10 replies
  • 2 Helpful

Resolved! Telesales calls from EE

Have had a few calls from 01914297590, which shows as EE, but when I answered this morning I was given the hard sell on new add-ons to my contract.Guy was perfectly nice + was able to send me a verification message from the same number as the regular...

Resolved! Potential scam call 07392839299

Received a call from 07392 839299 claiming to be EE, they said they could reduce my phone bill,  which raised alarms as ive recently upgraded!  I said that I didn't think this was a genuine EE call and then he hung up the phone very quickly! 

katszok by Investigator
  • 272 Views
  • 1 replies
  • 1 Helpful