Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 13191 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8437 Views
  • 0 replies
  • 1 Helpful

Resolved! False missed calls

I am getting daily calls saying they have a missed call from my number, I do not know their number and have never made such calls - please advise 

Resolved! Potential Scam - 020 3996 0884

Hi,Is the phone number 020 3996 0884 a verified EE service number?I had have multiple calls today from this number asking for personal details with the promise to reduce my monthly payment. Thanks  

DDun by Explorer
  • 733 Views
  • 3 replies
  • 6 Helpful

Resolved! Scam about SIM for 5G plus

I had a call from 020 3342 6641 saying they were calling from EE had a very strong Indian accent. I said it’s funny they don’t usually call from this number. She said this is a very important call are you okay to talk. I said sure. She said so now EE...

Resolved! False positive - Advanced Web Protect

An API we host for our customers is being blocked by Advanced Web Protect as of Saturday the 1st August.Please contact me urgently via direct message or email on this account.

ikb42 by Explorer
  • 262 Views
  • 6 replies
  • 5 Helpful

Resolved! Unlocking content

Can you unlock me online to 18 plus please [Mod edit: added subject]

Jay404 by Visitor
  • 203 Views
  • 1 replies
  • 1 Helpful

Resolved! Scam caller

Just taken a call on number 07384714*** from an Indian sounding male asking if I had experienced any drop if service locally from ee. Replied no, and he then proceeded to pitch a 30% saving to my bill, and would I be interested. My responce was send ...

Resolved! Data Breach.

So, Chrome said my password was found in a data breach at ee.co.uk.When were you going to tell me about this? Did you not inform anyone of the data breach?  

Resolved! Direct line.

I received email from Direct Line asking me to confirm email address.They are updating server and shutting down inactive accounts .Is this a scam.Dont want to click on anything .Thank you.  

Billy551 by Visitor
  • 229 Views
  • 2 replies
  • 1 Helpful