Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8511 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5565 Views
  • 0 replies
  • 1 Helpful

EE don’t recognise trade in scams with likewise

I am having an ongoing dispute with EE over their trade in partner and systems.  I sent my iPhone 14 max pro  via Royal Mail to the likewise business. This was via packaging and labelling sent my EE to me. Did the transaction at the post office and o...

Siran700 by Investigator
  • 893 Views
  • 8 replies
  • 2 Helpful

Resolved! was i scammed

i had a call from 0191 429 7590. it came up saying it was EE from Newcastle. he sent me a pin which came from EE.was it a scam please?

Resolved! Potential scam 07930824925

Just received a call in my landline from the above number but cut it off as soon as I heard "this is a call from bank security" and was clearly a recorded message. Tried reverse call checkers which indicated it was an EE service number but not sure s...

CMT21 by Explorer
  • 178 Views
  • 3 replies
  • 2 Helpful

Constant scams calls from EE

Since changing to EE mobile I receive 4-5 scam calls every week always around 11 am, mostly from random UK mobile numbers or business numbers, every time they say we know you have an EE phone we are offering promotion etc. It's an endless barrage of ...

Delete My Account

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted. Kind Regards.

Resolved! Billing

Goodmorning I have received a text message from  this number±447303067801 regarding outstanding bill.Very worried as i have checked my bill  this morning and is all up to date.This text mentions "to continue using network plan,please renew your detai...

Text scam

Received a text from 07396 733461 saying my payment had not gone thro and to update my information at ee-services-uk.web.app believe this to be a scam and reported it.

Resolved! Is this a scam link?

I got an email from a mobile number saying that my bill hasn’t been payed taking me to this link https://myee-updatebilling.cc/account/step1#/id/logincan someone confirm if this is real or fake ee website? 

James997 by Investigator
  • 2375 Views
  • 5 replies
  • 3 Helpful