Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12946 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8363 Views
  • 0 replies
  • 1 Helpful

Resolved! Content Lock Removal

I am trying to remove the content locking restrictions from my phone, yet I have found the process to be ridiculously hard to do and not user friendly in the slightest.I have tried looking on the EE website and communities for help, but nothing they ...

Resolved! SIM card scam

Hi all, on 4th February 2026 at 16:45i had a gay call me saying my SIM card will be blocked tomorrow and EE will be sending out a new SIM card for me and they need to provide it is me and will I give them my email so they can send me a email and I ha...

greensenseview.com

Every time I open my browser I get a E E cyber security notification saying that connection to greensenseview.com has been prevented under a "threat securerf" heading. However, I have never tried to enter the greensenseview.com site. Is it posible th...

Resolved! secure vpn startup

i have EE cyber security running on a windows 11 pc, whenever i try to start the Secure VPN i just get a spinning circle, and nothing happens. I am logged into my account.I have re installed EE cyber security and it made no diffeence.Any ideas ?

Resolved! Scam caller

Just taken a call on number 07384714*** from an Indian sounding male asking if I had experienced any drop if service locally from ee. Replied no, and he then proceeded to pitch a 30% saving to my bill, and would I be interested. My responce was send ...

Resolved! Scam guard query...

Would scam guard stop me from going onto an internal work site in which I need to be on my works WiFi?. Keep getting an error of null. Site is not reachable, or something to that effect. Phone is a galaxy s25 if that makes a difference 

aldo30 by Contributor
  • 339 Views
  • 1 replies
  • 0 Helpful