Security

Discussions around online safety including security and scams

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 13294 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 8471 Views
  • 0 replies
  • 1 Helpful

Resolved! Sim Only Plan

Hello, Is this link on Facebook a genuine offer?https://www.facebook.com/share/16DjP47wgao/

-Sam- by • Visitor
  • 154 Views
  • 1 replies
  • 1 Helpful

Resolved! Scam call from 0207 131 9981.

I received a call at 1151 Wed 2 Sept 26 from a Indian/Pakistani sounding male purporting to be from EE asking how my phone and broad band were. As I had issues with the BB the previous night, he apologised for this and would pass me through to the Te...

Resolved! Scam call offering 50% discount

Just received a “landline call” from 020 8129 4570.Indian sounding lady in a call centre offering 50% off my EE bill.. I said EE don’t call to offer such discounts but she was adamant it was genuine.. then went on to ask for my email address to verif...

Sarah197 by • Investigator
  • 2616 Views
  • 7 replies
  • 2 Helpful

Resolved! cant find VPN

so installed the EE cyber security and it up and running I noticed on the website it comes with VPN but I've searched everywhere and just cant find it any help would be appreciated   

EE False positive is blocking my Website

My tutoring website I recently made no longer works when using mobile data with EE on phone or laptop. It gives an error message each time (see photos). It works on all other networks from what other people have told me. I've had the website domain a...

Screenshot 2026-08-28 094020.png 599D39EC-4D31-4F8D-9C97-AE293875478B.PNG 77C3DDB1-FC81-40C8-AD71-3D30BEB571C3.PNG

Spoofing or not?

Hi, My number has been spoofed before, I’ve had the call backs from people saying I called them, I know what it is and there’s not much that can be done about it. I don’t want to change my number, I can just ignore it. However, the last 2 days I’ve b...

Kisiyema by • Investigator
  • 146 Views
  • 1 replies
  • 2 Helpful

Verified by BT RCS tag

On iOS, when a bank the likes of Nationwide or Santander messages you, their logo, name and a tag saying "Verified by BT" shows up when routed via RCS, I was wondering how this works, because it's actually quite smart. 

chwxr by • Investigator
  • 245 Views
  • 2 replies
  • 0 Helpful

Resolved! Random email from mobilephoneexchange

Today I got a random email telling me that after 12 months I would lose my monthly trade in discount as I had not returned an old Apple device. This is clearly a scam from a company purporting to be EE. They asked me to contact them at eeconsumer.uk@...

Jgould54 by • Explorer
  • 277 Views
  • 4 replies
  • 0 Helpful