Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Remove age restriction and content lock

I'm trying to remove content lock and age restriction

Company website blocked by EE content lock

I work for an online retailer selling outdoors pursuits gear, we have recently been made aware of customers being unable to access our site on EE and after investigation I have established that your parental controls are blocking our site when enable...

I am getting hammered by a Russian bot doing a SMB:BruteForce attack

I am getting hammered by a Russian bot doing a SMB:BruteForce attack. Norton is blocking the attack every time, but its every 15 seconds or so from the same set of IP addresses. I can mute the warning from Norton but that just hides the problem.Is t...

Hey I need to check if my number is being cloned

Resolved! Scam call?

Hi. My partner received a call from this number 020 8132 7025, he said it was EE some guy offering discounts etc. I don’t actually know how much information he gave him but I’m the account holder I pay for mine and my partners contract. Would they ev...

Resolved! Arlo security

I have no activation code 150 tells me I have no home security. I have registered with my email details that EE hold and I can not access the 24 month subscription. Can anyone help please?

Resolved! Dark web security does not work

Hi! The dark web security does not work. It does not load completely . It keeps on saying ‘loading’. Or it states there is something wrong. Or an empty screen. Is it possible to fix this? Kind regards, Xander

Resolved! cyber security

i have signed up for EE Cyber Multi security package but no idea how to set this up any advise. not received any links to follow as stated online?

Re: Blocked Website - model railway

The same issues happens with this website http://www.ragstonemodels.co.uk This is a supplier of model railway kits It seems like your system needs a little work EE ..

Resolved! Re: Remove content lock

I need remove content lock on my phone please