Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11546 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7512 Views
  • 0 replies
  • 1 Helpful

M

I received an email saying my BT mobile phone contract needed renewing . Offered new contract but seems to be E E mobile. Is BT security still valid on EE mobile, does EE offer security coverage or is it extra? 

Resolved! 12 Days of Christmas winner verify

I have recieved 2 emails telling me ive won a Samsung TV but cannot find how to verify if this is real or scam.  Can anyone help please  

Sara303 by Visitor
  • 213 Views
  • 3 replies
  • 1 Helpful

Resolved! Scam Call from 01156777257

Said they were from EE, Indian accent, they sent me an email from ‘EE Discount’ ee@limitedpromotions.co.uk which was identical to EE’s emails so I almost fell for it, they managed to access my EE account and it wasn’t until they asked for my card det...

Ironlady by Visitor
  • 1648 Views
  • 8 replies
  • 4 Helpful

Resolved! Possible scam call

I had a call from 01980 682089 today. They offered to cut my EE bill in half for 12 months and send me a free pair of Samsung earbuds. I was mildly suspicious but I couldn't see what they were hoping to gain from the info they were asking for (full n...

Tc89 by Visitor
  • 380 Views
  • 1 replies
  • 1 Helpful

Resolved! scam???

Have received a message saying I have over 12000 reward points and can redeem them for Ipads, massage chairs - all sorts.Message comes from +447842568627 and claims to be EE! Is this a scam?? 

stebful by Visitor
  • 1436 Views
  • 1 replies
  • 0 Helpful

Fraud

Like several others in this community, I have recently been a victim of fraud via EE. An individual opened an account in my name at an address I've never been associated with. They failed to pay their bill, entered arrears, and the account was closed...

Resolved! EE Security checks. Why make it seem like a scam? 07973100194

Hi I put in a complaint to EE. I then received calls from a mobile number saying they were EE. They said that they would send me a code and would I read that code back to them? Exactly like a scam. This was the number 07973100194. 07973100194 which i...

jjayleeds by Investigator
  • 369 Views
  • 6 replies
  • 5 Helpful