Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! was i scammed

i had a call from 0191 429 7590. it came up saying it was EE from Newcastle. he sent me a pin which came from EE.was it a scam please?

Resolved! Scam query

I had a call from an unknown number saying from EE and offering 40% discount. I just had to confirm my email. Which I did. And they sent me a code from no-reply@info.ee.co.uk. Looked legit so I gave the code. The lady told me I passed security and mu...

Resolved! Scam or not?

I had a call from the number 0191 429 7590, asking me to screen share so that they could show me some loyalty offers. When I said I suspected a scam they got quite persistent. Although I thought the call was probably genuine as they had sennt me a pi...

Arlo secure subscription code

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...

I think I’ve just received a scam call ie: EE will not provide a service in 2d

Resolved! EE SIM card call

I just received a call from 02046177572 claiming to be EE explaining the merger with BT and that I required to upgrade my SIM card, confirmed my email, address and name. However, afterwards start to speak about my bills and tried to confirm my bank d...

ACI emails about outstanding balance I don'ts trust it. Should?

Had emails saying I have an outstanding balance but I don't know if it's a scam. There's no record of an outstanding bill on my EE account but it they've passed an account to a debit collection agency would it still be visible my account,

Verisure

I’m beyond frustrated. I can’t seem to get any answers regarding my Verisure contract and I literally have lost all gumption. None of my cameras work which is a separate issue but because of this I want to cancel my Verisure contract but do you think...

Resolved! EE ESim Fraud - Porting

I received a text on friday (25th july) at around 4pm that read:Hi from EE - PLEASE BE ALERT TO FRAUD. As requested, we've ordered a replacement eSIM for you which will stop your current SIM from working. If you weren't expecting this, call us straig...

Please help me

Hello, I had a problem, I bought a phone from a person 2 months ago and I did not know that he did not repay the loan for it. Now I can't use the network. Tell me what I can do? Can I repay it instead?