30% Off EE Bills - Possible Scam?

[hannahjohnson]

I have received repeated calls from 07451 288537 telling me I have been randomly selected to receive 30% off my mobile bill.

I was suspicious from the first call, which I hung up, that it might be a scam. The fact they kept calling made me believe that further. I have since blocked the number but wanted to share with others too.

If its not a scam, I will gladly take 30% off my bill!! Perhaps EE can let me know here?!

[Katie_B]

Hello @hannahjohnson. 

Welcome to the EE Community. 

Was there a reason behind the 30% offer?

Katei

[hannahjohnson]

Hi @Katie_B 

I was told I had been selected at random to receive this offer. I have a business contract so felt it was very unlikely to be true?

Thanks,

Hannah 

[Katie_B]

Hi @hannahjohnson. 

I am not familiar with the number you provided. 

If you are unsure on this I'd recommend giving us a call so our customer care team can confirm. 

Katie

[bristolian]

You can also report these calls by texting CALL followed by the number, to 7726

This is the same principle as the spam-text reporting service, but just using the CALL prefix

[Eddy2760]

@hannahjohnson Yeah that will be a scam 👌 

@bristolian  has put up how to report it 👌 I have reported one with a similar number a few days ago. 

If EE does ever call regarding an upgrade etc or deals you can tell them you will call back on a number your comfortable calling, 150 or via your online account, you can also ask them to leave a note on the account and if you do call and speak to a representative, and the note is there they can put you through to that person if they are free 👌 I do it all the time 👌 

Please never give out any personal information to anyone who calls you claiming to be from a company, esp passwords or memorable words etc, sometimes even a code they send through to you on the call as they may have some information on you through a data breach but you have 2 way authentication set up preventing them from going any further and that code will be what they need to take over cuz. If in doubt call a number your comfortable with and any real representative that’s called you will be happy for you to do this 👌 

hope this helps 👌