Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9907 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6521 Views
  • 0 replies
  • 1 Helpful

Resolved! Scam calls

Hi from EE. Be alert to fraud - if you didn't ask for this, don't share it, please call us on 0330 123 1105. Your PIN for resetting your EE ID security answer is 8258. Thanks. Received convincing call from EE on 02080808822 stating that they wanted t...

San212 by Visitor
  • 741 Views
  • 5 replies
  • 0 Helpful

Resolved! EE ESim Fraud - Porting

I received a text on friday (25th july) at around 4pm that read:Hi from EE - PLEASE BE ALERT TO FRAUD. As requested, we've ordered a replacement eSIM for you which will stop your current SIM from working. If you weren't expecting this, call us straig...

Resolved! Questionable scam email

I’ve had an email from Ee (from no-reply@info.ee.co.uk) which all appears to be legitimate.   The email states that my direct debit is no longer active.    I’ve logged onto the app and my account details are correct.   I haven’t clicked on he link in...

Westde5 by Explorer
  • 173 Views
  • 3 replies
  • 1 Helpful

Resolved! Suspicious text

Received this morning From 07486 015377EE: We faiIed to take payment for your latest direct debit. Your services wiII be put on hoId unIess you visit: *************now.Not used link, checked via app but account shows I'm paid up. Link disabled  [mod ...

Resolved! Possible Scam

I received this today and wondered if it's a scam. Anyone help please?

EE Scam.jpg
FiestaRed by Established Contributor
  • 133 Views
  • 4 replies
  • 4 Helpful

Arlo Secure Subscription Code

I have just purchased the Arlo Doorbell HD and 2 Arlo outdoor 2K security cameras with 24 month Arlo Secure subscription and I am yet to receive the code to enable this. After reading other threads regarding this other people too are finding it diffi...