Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 13047 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 8400 Views
  • 0 replies
  • 1 Helpful

Verified by BT RCS tag

On iOS, when a bank the likes of Nationwide or Santander messages you, their logo, name and a tag saying "Verified by BT" shows up when routed via RCS, I was wondering how this works, because it's actually quite smart. 

chwxr by Visitor
  • 62 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam caller

Just taken a call on number 07384714*** from an Indian sounding male asking if I had experienced any drop if service locally from ee. Replied no, and he then proceeded to pitch a 30% saving to my bill, and would I be interested. My responce was send ...

Resolved! Data Breach.

So, Chrome said my password was found in a data breach at ee.co.uk.When were you going to tell me about this? Did you not inform anyone of the data breach?  

Resolved! Direct line.

I received email from Direct Line asking me to confirm email address.They are updating server and shutting down inactive accounts .Is this a scam.Dont want to click on anything .Thank you.  

Billy551 by Visitor
  • 143 Views
  • 2 replies
  • 1 Helpful

Resolved! Replacement SIM

01484 505593 Call from above number, with promise of bill reduction, and threat of end of service without replacement SIM. Told them I believed they were a scam, and stated I would take my chances that EE would cancel me. Asked since when has EE call...

MrsTPeds by Visitor
  • 330 Views
  • 1 replies
  • 0 Helpful

Resolved! Suspect fraud

Hi, my daughter has had a message from what she believed was her friend to send a code to help her login in to her account, we have discovered this is now a scam and has allowed in app purchases from PlayStation for billing purposes she then got a me...