Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12046 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7801 Views
  • 0 replies
  • 1 Helpful

Resolved! Scam?

I too received an email from 'contacto@*******.com' with the subject 'You've got a little something back' with a weblink asking me to submit refund request for the amount 36.13£.  This is likely to be a scam. [mod edit: email removed]

Resolved! Scam

I am new to EE , left Three thought I would post what happened yesterday. Call from someone who said they were calling from three , asking how I was etc , I said I am no longer with three he said I know, you are with EE and I am calling from EE not t...

Dell_18 by Explorer
  • 209 Views
  • 2 replies
  • 1 Helpful

Resolved! Scam email help

Good morning all,  I received this just now. Is it a genuine EE/ BT email? Regards   JohnMod note: Image removed due to personal email address being visible  

Screenshot_20260409_090434_BT Mail.jpg
Senorbaz by Explorer
  • 415 Views
  • 3 replies
  • 5 Helpful

Resolved! Is this a Scam

Have had this email at least 3 times over the last few weeks with changed deadline dates. I think it is a scam, what do you   [CLICK HERE]   E E + B T BROADBAND   Mod edit: [please don't post personal information on the community - also removed hyper...

Resolved! silly question is this a scam

just had someone ring me from EE    offering me ome pretty good contract changes for both my mobile and broadband. i was confused as they seem to be sending me links to things and postcode from both EE and Virgin o2. i kept challenging but they said ...

beebzz by Visitor
  • 339 Views
  • 2 replies
  • 1 Helpful

Resolved! Scam call offering me a 30 percent discount

Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...

ANPARKER by Visitor
  • 39345 Views
  • 99 replies
  • 43 Helpful

Resolved! EE offerering discount via pone call

HiJust had a phone call from 07368 240286. Background noise indicated a call centre. Foreign sounding female voice says "Hello I'm (didn't hear her name properly) from EE. I'm offering you £30 a month off your EE bill. I said I don't think for one mi...

Tiffer38 by Visitor
  • 203 Views
  • 1 replies
  • 1 Helpful