Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 11066 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7291 Views
  • 0 replies
  • 1 Helpful

Increased spam calls since my new contract

I used to get spam calls once or twice a week but since agreeing my new contract with EE last month, I get at least 3 spam calls DAILY. WHY all of a sudden so many? Feels like my info has just been sent on a round robin email to spammers everywhere !

Resolved! SCAM COMPETITIONS DO NOT CLICK

Breaking News, scammers are backThere been sending fake emails bending there from EE, but look carefully at the email address EE@messages.ee.co.ukRealise this ain't a neat address this is not from @ee.co.uk Don't click on the link, forward the emails...

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Resolved! Scam call

Just got a call from a woman, number 01343 344 616, that said she is with ee and they are changing sim cards and nothing for me to do but will arrive at my house tomorrow then said she wanted to complete my form to activate the new sim card at which ...

Resolved! Potential Scam Call

I just received a call from 020 8153 3534 claiming to be EE.Despite London caller ID it sounded like an Indian call centre. They were saying that they were sending a new SIM card due to 5G network upgrades. It sounded very much like a scam, yet they ...

Oscar39 by Visitor
  • 558 Views
  • 3 replies
  • 2 Helpful

Company website blocked by EE content lock

I work for an online retailer selling outdoors pursuits gear, we have recently been made aware of customers being unable to access our site on EE and after investigation I have established that your parental controls are blocking our site when enable...

Resolved! Scam call?

Hi. My partner received a call from this number 020 8132 7025, he said it was EE some guy offering discounts etc. I don’t actually know how much information he gave him but I’m the account holder I pay for mine and my partners contract. Would they ev...

Resolved! Arlo security

I have no activation code 150 tells me I have no home security. I have registered with my email details that EE hold and I can not access the 24 month subscription. Can anyone help please? 

Winniek by Explorer
  • 224 Views
  • 6 replies
  • 2 Helpful