Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Removing age restrictions

Resolved! Theft from my bank account concerning EE

Money has been taken from my bank account unauthorized for the last few months and only just been recognized by myself thankfully down to my carers ,on contacting EE regarding this serious issue your customer service advisor was inappropriate and unh...

Error message when phone connects to EE WiFi

Whenever my EE phone tries to connect to an EE WiFi hotspot, I get the following error message: Cannot verify server identity: the identity of outlook-cba.office365.com cannot be verified. how do I fix this please?

Resolved! EE VPN

Hi all, quick question - I've got EE Cyber Security installed on my MAcBook. I can't get the VPN to turn on - a message flashed up earlier saying I'm on a public network. I'm at home and def not on public.. Anyone help?

Resolved! Possible Scam

I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...

Resolved! Hi

Hi there what block age restriction on ee aboard as ex partner was porn hub leave on phone under age kids

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

Content unlock

Can’t find how to turn off content blocking

Resolved! Porn block

Why can i not get on porn ??

Resolved! Content Lock Removal

I am trying to remove the content locking restrictions from my phone, yet I have found the process to be ridiculously hard to do and not user friendly in the slightest.I have tried looking on the EE website and communities for help, but nothing they ...