Suspicious text

[Leethesparky]

Received this morning 

From 07486 015377

• EE: We faiIed to take payment for your latest direct debit. Your services wiII be put on hoId unIess you visit: *************now.

Not used link, checked via app but account shows I'm paid up.

Link disabled 

[mod edit: removed link]

[Peter_W · Accepted solution]

Good morning @Leethesparky.

Welcome to the Community, and thanks for taking the time to flag this too!

In the case of a payment issue, we would always recommend customers log in directly via our app or call us on 150/360; we would never send you a login link like in this message.

To get this flagged with our security team, can you please forward the message to 7726?

We'll reply back right away asking for the message it was sent from, too.

Peter

[Leethesparky]

Thanks for quick reply.

All ready forwarded this morning 

Cheers

Lee

[Peter_W]

Thanks @Leethesparky 😊

If you're ever unsure of a message it's always best to err on the side of caution, and you can also find more details on how to recognise spam messaged via our guide here:

Avoid Scams | Security Help | EE

Thanks again!

Peter