Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1420 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1961 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26532 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14135 Views
  • 0 replies
  • 6 Helpful

EE PAYG Website

I have a MYEE account which has several PAYG phones attached to it.  When I try to top up any of the numbers/phones it constantly swaps to another phone/number which has caused a fair amount of unnecessary expense and a great deal of frustration.  Am...

Max83 by Explorer
  • 630 Views
  • 5 replies
  • 3 Helpful

3G switch off - Sim required?

Hi.  My mum is an EE customer on a phone that  isn’t supported by 4G/5G and is currently on a pay as you go plan with EE.  She has just upgraded her phone so she can continue to use data on 4G.  Does she need to purchase a new SIM only plan from EE o...

Betzy by Visitor
  • 560 Views
  • 3 replies
  • 3 Helpful

top up credit

ive just topped up my phone and show £20 credit, but i am still unable to make calls or send messages as i have no credit !!!!what can i do ?

suebor by Visitor
  • 382 Views
  • 1 replies
  • 1 Helpful

Prevent the number from hibernating

Hello Now I'm out of the UK, I bought a new number but I didn't use it for the first time in the UK, so I can't make calls or SMS to keep my number. I won't be back in the UK for another year Should I charge £5 every 6 months to keep my new number? W...