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escape2024
Explorer

since joining ee i have had constant problems and i now want to leave ee, what network should i switch to.

problem 1 with ee: when i buy those promotional unlimited data addons if i have a pack it continues to take data from my pack allowance

problem 2: i have tried to stop my pack 3 times but the pack is still waiting to buy, i am currently getting around the problem by keeping my credit below £10

i have already had my revenge on ee for the incorrect data deduction.  it seems like every system on ee is broken

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

2. How are stopping your pack? By texting STOP PACK to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

yes i have text stop pack to 150 3 times, it says it is going to stop it but at add-on.ee.co.uk it still says it is waiting, they even CHEEKILY sent me a text after the 1st attempt saying you need £10 of credit to buy your pack. EE, premium prices, dogshlt service

escape2024
Explorer

i have just had ANOTHER text saying my pack is waiting to renew, i will be leaving ee as soon as someone tells me what network i should switch to