Community Activity

ONT misinstalled, now told it can't be relocated?

Hi all,Got "upgraded" to full fibre last week, engineer installed the ONT in my hallway. He didn't explain what the ONT was so I didn't question the location at this point - I had no idea it was going to have to be ethernet-cabled into the back of my...

mbalax by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

mobile data

Hi I’ve recently transferred from Sky to EE. I had my old phone number transferred over today, I then powered my Iphone 15 off and then back on again and since then my unlimited data will not work regardless if I have full bars of service . Before I ...

Smart Wifi Pro - Devices aren't connecting

Hi, Wondering if anybody in this community having the same issue. Moved from BT to EE. Got the Smart Hub Pro and 1 Smart Wifi Pro. For over a month, everything is working fine with the Smart Wifi Pro connection reaching the bottom of a long garden. O...

foxxxx by Visitor
  • 24 Views
  • 2 replies
  • 0 Helpful

POSTCODE ISSUES

Hi.I am trying to change providers but it seems issues with my postcode prevent this.  For some reason, multiple companies use the postcode for the road next to my property, rather than my actual postcode. Normally it's not a problem as the post stil...

Resolved! EE App Issues

The app when viewed on iPhone is as good as useless. I have previously set up the smart hub, 3 smart WiFi plus devices and the smart hybrid hub. When I go into the app sometimes they appear and most of the time it’s like I have nothing set up apart f...

Lest44 by Investigator
  • 48 Views
  • 2 replies
  • 1 Helpful

Calling the International Operator

Not sure if this is the correct forum - wasn't sure if it should go in the BB and Landline forum or the Digital Voice forum.  I have a BT Hub and digital voice phone with unlimited anytime calls, but my bill comes from EE.  Anyway, this is a question...

drlabman by Explorer
  • 169 Views
  • 14 replies
  • 1 Helpful

30% Off EE Bills - Possible Scam?

I have received repeated calls from 07451 288537 telling me I have been randomly selected to receive 30% off my mobile bill.I was suspicious from the first call, which I hung up, that it might be a scam. The fact they kept calling made me believe tha...