20-05-2025 02:50 PM
What is the Connected Red Button?
The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+.
Features include:
How do you get started?
EETV Sport or Big Sport customers can access the Connected Red Button by pressing the red button on their remote control while watching any of the TNT Sports channels (1-10) on their set-top box.
This will launch a side panel, allowing EE customers to continue watching their match while exploring other courts and additional content available on discovery+.
Selecting any video within the panel will take you to the discovery+ app, where you can watch that video with an enhanced sport experience, as well as continue to browse all the additional content exclusive on discovery+.
What box do I need?
I don’t have a discovery+ account, what should I do?
If you’ve opened discovery+ for the first-time or haven’t signed into the discovery+ app, you’ll be prompted to “Activate discovery+” or to "Sign in" before proceeding.
Roland-Garros promises edge-of-your seat drama, where tennis’ greats collide in Paris for the second fiercely competitive and unpredictable Grand Slam of the year. Watch Roland-Garros 2025 live on TNT Sports and discovery+ from 25th May.
20-05-2025 11:47 PM
One difficulty I have with selecting a match from the red button panel on EETV is identifying who is playing as for example often only one player is fully named.
eg tomorrow (Wednesday)
Federico Arnaboldi is playing Michael ...
Kathinka Von Deichmann - ( no opponent showing due to length of 1st player name)
Anastasia Sobolieva is playing Julie
Anouk Koevermans is playing Justina
21-05-2025 09:16 AM
Thanks @zulu17 , I've passed this feedback onto the TV/TNT team.
22-05-2025 10:33 AM
So EE apple TV customers miss out on this update?
Is there's a way to add this to a potential feature list for the apple TV app?
26-05-2025 12:02 AM
@Weerab2024 wrote:So EE apple TV customers miss out on this update?
Is there's a way to add this to a potential feature list for the apple TV app?
It is not a new update as the connected red button to display and launch discovery + content from TNT Sports channels has been around for a little while but is useful given the many courts in play at Roland Garros.
I do recall from earlier discussions on the community that launching other apps from within the EETV app on Apple whilst possible appeared to fall into “not permitted to do it” category.
26-05-2025 12:25 AM
If using this feature it is worth noting that UHD coverage is available (TNT Sport Ultimate) . There is UHD displayed on the image tile where this available. This UHD stream would normally be a separate additional stream to the standard HD stream.
This typically applies to matches on the main show court.(Philippe-Chatrier).
The UHD and HDR linear TNT Sport Ultimate channels are also available on the EETV boxes in their normal channel numbers in the EPG.
From schedules it appears that UHD coverage will be available except when those channels are scheduling other sports in UHD . Ie today UHD coverage appeared only to be available after the Premier League coverage ended , and there appear to be breaks in tennis UHD coverage on Wednesday and next Saturday when Chelsea and Rugby games appear on TNT Sport Ultimate.
27-05-2025 10:29 AM
They do seem to be having some technical issues on discovery+ , for example sound behind vision , on screen graphics (score) missing on De Minaur v Deere match currently,
29-05-2025 10:57 AM
The UHD coverage of the tennis is most welcome this year.
There are some peculiarities though.
First the UHD tennis stream appears not to be offered when TNT are broadcasting/showing other events such as football or rugby in UHD. Is this a technical limitation of discovery + ?
Secondly the UHD tennis stream doesn't seem to have the Timeline Markers and the other promoted features present whereas the HD streams do for the same match. I would add that discovery + do successfully provide these and the other features on their football UHD streams eg the Chelsea game yesterday. ,
29-05-2025 03:47 PM
I connect using the red button but it says content not available and to ‘contact the help centre’
I have it activated on my profile
30-05-2025 09:50 AM
Hi @Nufsed
Thanks for coming back to the community.
Which TV box do you have? Have you activated discovery+?
Leanne.