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EE TV & TNT Sports red button

JordanTA
EE Knowledge Specialist

What is the Connected Red Button?

The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+.

Features include:

  • Timeline Markers
  • Multi-match
  • Event Alerts and more

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How do you get started?

EETV Sport or Big Sport customers can access the Connected Red Button by pressing the red button on their remote control while watching any of the TNT Sports channels (1-10) on their set-top box.

This will launch a side panel, allowing EE customers to continue watching while exploring additional content. Selecting any video within the panel will take customers to the discovery+ app, where they can watch that video with an enhanced sport experience, as well as continue to browse all the additional content exclusive on discovery+.

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What box do I need?

  • EE TV Box Pro
  • EE TV Box Mini
  • EE TV Recordable Box
  • EE TV 4K Recordable Box

I don’t have a discovery+ account, what should I do?

If you’ve opened discovery+ for the first-time or haven’t signed into the discovery+ app, they will be prompted to “Activate discovery+” or to "Sign in" before proceeding.

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  • Pressing “Activate discovery+” will provide EE customers with information and steps on how to create discovery+ account. Once they’ve followed the steps, they will then be able to access discovery+ app and watch or browse all the additional content TNT Sports content exclusive on discovery+.
  • Pressing “Sign in” will provide EE customers with information and steps on how to sign in using pin and pair, from there they will then be able to access discovery+ app and watch or browse all the additional TNT Sports content exclusive on discovery+.

 

2 REPLIES 2
zulu17
Scholarly Contributor
Scholarly Contributor

Should all the available extra  LIVE streamed content  available on the discovery +  app be offered in the side panel as this afternoon (20th July)  i wasn't offered when pressing the red button several   streams that discovery + was broadcasting.   These were Taekwondo , Fencing , Table Tennis, Platform Diving.

All of these 4 streams were listed within the discovery+ app Sports section as being live and available but as I mentioned not shown as available on the TNT sports connected red button on  EETV.

I notice that these 4 missing streams on the EETV TNT sports connected red button  when streamed on the discovery + app were streamed  with EUROSPORT  logo rather  than  TNT Sports logo on the broadcaster. I  don't  know if this is a factor in them not being identified  as TNT Sports content  ?

DarrenDev
EE Product Expert

The connected red button is developed and managed by discovery+ - they choose the content that is displayed there, so it's not a question we'd easily be able to answer.  You could be on to something with it being Eurosport content though @zulu17 - I know from our BT Sport days that sometimes video streams weren't delivered to us in a way that gave us any flexibility on how they were presented. i.e. we could only display them on devices that supported the format they came to us in. We couldn't re-package them to support all devices/platforms.