11-08-2025 12:57 PM
Solved! See the answer below or view the solution in context.
11-08-2025 01:24 PM
Hi @Philm9999 ,
Our system say that your NOW subscriptions are linked to the email address that you have used to sign-up to this community. Please attempt setting up your password at nowtv.com and email us at eetvsupport@ee.co.uk with details if you are facing issues.
Thank you.
11-08-2025 01:15 PM
@Philm9999 Yes it’s possible just sign in to your Now account via the Now app.
11-08-2025 01:19 PM
Thanks Chris but I'm not sure what my Now account is as I just access it via the TV box channels. So I guess the next question is how do I find my account details?
11-08-2025 01:20 PM
I should add that I use a BT box as I was originally a BT customer before it was all rebranded to EE
11-08-2025 01:24 PM
Hi @Philm9999 ,
Our system say that your NOW subscriptions are linked to the email address that you have used to sign-up to this community. Please attempt setting up your password at nowtv.com and email us at eetvsupport@ee.co.uk with details if you are facing issues.
Thank you.
11-08-2025 02:28 PM
Thank you so much all is good now