TV - Page 112 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Internet channels

I have recently taken EE TV I noticed I cannot seem to access the internet channels from the channel guide however if I switch back to my five year old smart TV guide they are all visible. whilst this is not the end of the world it feels like a techn...

Resolved! Freeview channels

I’ve searched EE help and this community and can’t find a solution:I’ve read that Freeview has rearranged some of their TV channels and wonder if EE can/will invoke an update to the TV boxes overnight, or do we have to go into setting and retune?Than...

Resolved! EE TV without EE Broadband

Can I retain EE TV if I move my broadband to another provider?

Resolved! Busiest Home 1.6Gb with BT TV Package

Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...

IPlayer

Hello, since having changed from Sky to ee we now have noticed that BBC IPlayer keeps losing its Broadand connection and stops working. Anyone?

Resolved! EETV taking ages to load on Apple TV

Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...

Resolved! When will EE bring TTTV to their TV Platform?

My Mother has recently moved her TV , Broadband and Telecom services to EE. The system was installed yesterday and last night she went looking for her favourite Free to Air TV channel, TPTV (Talking Pictures TV). This popular TV channel specializes i...

Discovery + issues

I have recently joined EE and included in my basic entertainment package is Discovery +. I had this when I was with Sky up to joining EE. I have got everything else working, but having issues with this app on the tv. I can login no problem from my ph...

Resolved! TV provider not supported message - Apple+ TV box

HelloWe have recently gone from a BT broadband and TV package to an EE equivalent (but faster broadband) and now have the small square EE Apple+ 4k TV box instead of the BT 4k recordable box we did have.Everything is set up correctly and working (al...

Resolved! SMART 5G Hub and EE TV?

Hello, I am a technophobe currently without Broadband and TV post a house move. To cut a long story short I'm looking at getting a Smart Hub 5GEE Home Router 18m 500GB and wonder whether I will be able to get EE / BT TV or not? Can anyone help please...

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