TV - Page 112 - The EE Community

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

Resolved! Subtitles

I have just been persuaded to switch from BT TV with a You View Box to ee TV with an ee TV Box Pro. It seems to me that there are considerably less programmes with subtitles on the ee Box. I watch a lot of programmes on iplayer, and almost always e...

Resolved! Pro Box freezes when mini box turned on

Hi after some help, I have Full Tv package transferred from BT to EE and have Multi-room included. All was working well until tuesday evening when the mini box was turned on all ee tv boxes froze. Broadband is 900mb full fibre, cabled broadband stopp...

Remote

These EE TV remotes (Previously BT) are useless. Tried resetting “using home/9 and home/7 but still the volume button won’t work. Taken remote apart to clean contacts, guess what?……….still not working! Come back my old Humax setup. But now I’m tied i...

Resolved! Unable to connect we tv box to wifi

Hi,we have moved over to EE broadband, mobile and TV from BT and sky. We have been given a EE TV Box Mini, as well as the Pro Box. My son has taken the TV box mini back to uni with him (confirmed with TV team that this is allowed and would work outsi...

How do you stop live TV after you either rewound or paused live TV?

How do you stop live TV after you either rewound or paused live TV?I would have expected that you would press stop button and it would take you back to the live program but unfortunately BT/EE did not include this functionality on their remotes. I h...

Resolved! Joining EE: TNT sports question

If I get the full works package, can you watch TNT sports channels through your TV as you do with virgin? Do you need NOW TV for sky sports or can you watch them through your TV without a NOW subscription? Do I need a discovery+ subscription to watch...

No apps

When I go to my home screen on EETV I have no apps showing with a message visit bt.com/terrors and searchYVM900 I cannot find anything on this link anyone got any advice thanks

Resolved! Now tv on Apple 4k tv

My now tv membership should have been transferred from Talktalk to EE but it wasn’t so NOW keeps asking what subscription I want. It’s inclusive on the EE package but I can’t cancel it on Talktalk as the account is now frozen. Customer service sugges...

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription. I have the add on live on my account, however the link I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

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