Latency on Apple TV 4k

michaelamherst
Established Contributor
Established Contributor

I’ve just received my EE Apple TV 4K having already been a long term Apple TV user. Service will be switched on on Monday and I’m looking forward to seeing how it is. However,I’m wondering what others experience is of the latency of live TV? I’ve got the full sports package and wonder how to minimise the delay. I’m coming from Sky Q. 

1 SOLUTION

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@michaelamherst   Half a second to a second at most. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

@michaelamherst  There’s nothing you can do,  but to be honest it’s not like your going to be comparing it against another broadcast at the same time.   Ie watching on 2 TVs to notice what the difference will be.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
michaelamherst
Established Contributor
Established Contributor

Thank you. I also wondered if anyone had a rough idea of the time delay? We’ll be on 500mbps

@michaelamherst   Half a second to a second at most. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
michaelamherst
Established Contributor
Established Contributor

Thanks so much - really no time at all!

@michaelamherst @Chris_B 

As long as next door don’t cheer too loudly 😛

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

It has to be a minimum of 2+ seconds behind live, due to the way the video is packaged. In my experience, it sits at around ~30 seconds but I know mine runs a little slow.