Account app

[stevie1959]

Any one else who can not see billing on app or computer 

[Leanne_T · Accepted solution]

Hi @stevie1959 

Thanks for coming to the community. 

Are you a new EE customer? Do you get an error message when you try and access your billing details in the app and online? 

Have you been able to view the bills previously? 

Speak to you soon 🙂

Leanne.

[stevie1959]

no just joined 2 months

[Leanne_T]

Thanks @stevie1959 

What happens when you try and view your billing details? Do you get an error message? 

Just to check, have you reported the billing information not showing to our mobile guides? 

Thanks. 

Leanne 🙂