Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Sorry, we're having problems loading your information right now. Please try again laterI've been getting this message for 3 days. I've cleared the cache and restarted several times. It doesn't work in either the MyEE app or Chrome.
Run out of data and when I click on text link it says unable to connect to server. Dreadful service.
I sent my phone in for repair last week and I've had a notification on the track my repair section that they are waiting for the customer response to the quote, yet there isn't one so I can view it, how do I go about resolving this issue?
Why can’t I view my bill.
Everything I try and look for a new phone, it keeps redirecting me and saying, we're just working in a few things, what is this, been like it for days.
How do I link my devices
Why can’t I access my account through the app or the website? Everytime I try I get an error message and can’t go any further? I can’t view any of my details? When contacting EE they are saying it’s fine their end and that there isn’t anything on my ...
Anyone else having trouble accessing their bills & statements today?
Hey there, My phone got stolen recently and I've been planning to go to an EE store to get a new sim card. I was hoping to be able to log in to my Business account but every time I login, it keeps taking me back to personal. I attempted to hit small ...
