Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 612849 Views
  • 0 replies
  • 12 Helpful

No data available at beginning of month

Hello there,I have a monthly plan with EE that includes 25gb data. However, at the start of this month, where my usage should have reset, the plan instead shows I have 0 data available to use. I am now without data and it’s extremely inconvenient. Ca...

Ee

This is a joke every time I've tried to log in theres maintenance being done ‍ getting sick of it now 

Bon1994 by • Visitor
  • 409 Views
  • 1 replies
  • 1 Helpful

Technical Error on Website and App

I get the following error message when trying to access certain areas of the website such as 'Shop':Sorry, looks like a technical errorPlease call us on <a href="tel:08009566000">0800 956 6000</a> and we’ll try to get things sorted.It only occurs whe...

devifenn by • Investigator
  • 13413 Views
  • 73 replies
  • 48 Helpful

Resolved! Two sims one profile

I have a subscription Service on my phone and I’ve just added my partners number to my account to pay for hers aswell but it will not let me start a subscription on her number it just keeps going to mine every time. How do I fix this 

Resolved! Unable to gift data

Hi I used to have two EE mobile phone accounts. One with my mobile and another with my wife’s and daughters mobiles.  I was able to gift data between the two numbers on my wife’s account.  Having upgraded my phone to unlimited data I decided to merge...

Top Helpful authors
More