SIM cards & Porting

Old SIM dead can't receive eSIM security PIN

I requested to move to eSIM on Saturday. I didn't receive any notifications or emails from EE and found that my SIM had been disabled today (signal triangle with ! on Pixel phone).I managed to download my eSIM through My EE (Android app) on wifi but ...

ESim Issues

I had an eSim on my old iPhone which I smashed.I claimed on my insurance and as such they came today and took the old phone and gave me my new one.Difficulty is in order to activate the eSim they keep sending me text messages which I can't receive as...

esim and physical sim both no service

hello, i tried activating my esim via app and my physical sim now does not work. my esim also failed to activate. both show no service.

Transferring number over

Hi all,I transferred my number over 2 days ago and have had no service since then, my service has come back today however I still have not received a text to say my number has transferred so cannot alter to my correct number on my IPhone - any sugges...

Re: change my number

number from another network 

ddd

Setting Up Iphone 14

2 weeks since upgrading my daughters phone to an iPhone 14. Tomorrow morning that thing is going back. Got the iPhone and she tried to set up the esim, that didn't work, so she put her old sim in and that didn't work. Called ee and was told to go and...