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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! How long does a PAC code take to activate

I recently purchased a phone on 09-06-23 i only turned started using the phone on the 17-06-23 i sent off 2 requests to have my new number activated with the PAC and i have spoken to someone in a online chat, and i'm still waiting how long does it ta...

Number port

Transferred to EE on Monday,  number has ported over (received text to say its complete), however when I text someone it's the ee sim number and not my own but it is Transferred on phonecalls. Any ideas , thanks .

Aj952 by • Investigator
  • 326 Views
  • 1 replies
  • 1 Helpful

Plusnet transfer

I transferred from Plusnet yesterday but Ee doesn’t recognise my Plusnet number and also states I’m not the account holder. How long does transfer actually take?

Ali1367 by • Visitor
  • 388 Views
  • 2 replies
  • 0 Helpful

Unable to receive calls after switching providers

Good morning,I hope someone can help with this. I am new to EE. My Sim Card arrived on Friday and I plugged in to my phone. It was working fine.Then, I sent the PAC to switch my number to EE (from O2). I also called EE - waited half an hour and get c...

Ayzek by • Investigator
  • 2163 Views
  • 5 replies
  • 0 Helpful

Resolved! Hard Sim to e-sim

I have an iPhone 11 with a hard simcard from ee. However I need the slot for the hard sim for a foreign simcard (outside Europe). What is the easiest way to change the hard sim for an e-sim from ee?

contract sim won't work in other phone.

Still got problems.I have had a new contract deal (SIM only) and all works ok, had a new SIM sent me then put my old number on it.The problem is when i swop my SIM from my iPhone 12 Pro Max where it was set up into my galaxy s21 ultra it comes up wit...

jace1969 by • Investigator
  • 842 Views
  • 5 replies
  • 0 Helpful

Porting Multiple Accounts from BT to EE

I am in the process of porting multiple (4) BT Mobile Accounts over to EE. I have been sent four PAC codes for each of my old BT Accounts (via email) and have received 4 New EE SIMs with new numbers (via post). The new EE SIMs have no information on ...

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