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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Unable to receive calls after switching providers

Good morning,I hope someone can help with this. I am new to EE. My Sim Card arrived on Friday and I plugged in to my phone. It was working fine.Then, I sent the PAC to switch my number to EE (from O2). I also called EE - waited half an hour and get c...

Ayzek by • Investigator
  • 2181 Views
  • 5 replies
  • 0 Helpful

Resolved! Hard Sim to e-sim

I have an iPhone 11 with a hard simcard from ee. However I need the slot for the hard sim for a foreign simcard (outside Europe). What is the easiest way to change the hard sim for an e-sim from ee?

contract sim won't work in other phone.

Still got problems.I have had a new contract deal (SIM only) and all works ok, had a new SIM sent me then put my old number on it.The problem is when i swop my SIM from my iPhone 12 Pro Max where it was set up into my galaxy s21 ultra it comes up wit...

jace1969 by • Investigator
  • 845 Views
  • 5 replies
  • 0 Helpful

Porting Multiple Accounts from BT to EE

I am in the process of porting multiple (4) BT Mobile Accounts over to EE. I have been sent four PAC codes for each of my old BT Accounts (via email) and have received 4 New EE SIMs with new numbers (via post). The new EE SIMs have no information on ...

Sim

I took my sim card out my old phone into a new handset. It just says emergency calls. I have turned it off. Tried airplane mode on and off. Gone into settings. Help

Mel114 by • Visitor
  • 284 Views
  • 1 replies
  • 1 Helpful

Transferring plusnet number

Hello, I’m trying to transfer my old plusnet number but when I put my PAC code it says it’s invalid. I got it only week ago so it’s valid. 

Moniszka by • Investigator
  • 460 Views
  • 6 replies
  • 3 Helpful

Number porting problems

I ported in my number because  I changed the provider. However, the sim card now cannot perform authentication on my iPhone. As a result, it is not able to receive calls or texts including one time passcodes. All my normal transactions are not possib...

Mukunda by • Investigator
  • 909 Views
  • 3 replies
  • 0 Helpful

Old number new sim

So I’ve recently upgraded plans on EE. I received a new sim yesterday with a new number. BUT I would like to keep my old number? How do I transfer my old EE number? There are only instructions for transferring from a different provider? 

Letford by • Explorer
  • 2338 Views
  • 4 replies
  • 1 Helpful

Switched from BT Mobile to EE

Hi All, new member here.I've been with BT Mobile for a few years and accepted BT's offer of Unlimited calls/Texts and 20GB data for £9 per month if we move to EE.As the account holder I had two SIM-only plans with them, my own and my wife's mobile.I ...

New Sim only

Hello everyone I’ve just bought a sim only contract to be delivered. I have been on a pay monthly handset contract for 3 years and very overdue an upgrade. Will they automatically cancel my pre-existing handset contract because I’ve bought this new s...

SL36 by • Visitor
  • 321 Views
  • 2 replies
  • 2 Helpful
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