SIM cards & Porting

New SIM set up

Hello,I have been sent an upgraded sim card, from 3G to 4G, after a couple of hours,  I still have no signal and unable to access EE mobile network.Any advice please?

Transfer old phone number

Hi, I'm moving across from plusnet. I activated my ee sim on Friday but my plusnet number has still not moved across. How long do I have to wait?

Disconnection

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active....

Porting issues from vodaphone

Hi, I got my new contract  from EE and it was supposed to be ported with my vodaphone number 3 days ago, incoming outgoing and data are still not working and I am in an emergency in hospital and struggling to make it receive calls pls need help urgen...

My eSIM transfer has failed and now I have no service

Yesterday I received a  QR code to transfer my eSIM to a new phone.   After following all the steps and no having service on either phone I went to online chat and they told me the QR scan had failed!   Now I don’t have a working phone line while I w...

My SIM card is not working, I can only make emergency calls

Transferred eSIM but not getting service

Hi, I just got a new phone and transferred my eSIM over during the set-up, everything has loaded onto the new phone except I’m not getting any service/can’t use mobile data. Any reason why this would be?

Registration

I have transferred two phones from BT and taken my original numbers which have been completed.  I have tried to register online but it keeps saying there is an error and they are fixing it and to return later. This has been the same message all weeke...

Number port

I went to an EE store on Saturday to with my PAC code from giffgaff to move to EE. I gave the the PAC and they gave me a new sim. They said it would be ported either Monday or Tuesday and I can use the temporary number in the mean time. However today...

My sim card is block

Hello there  How are u doing today My name is Ali  *********** that is my mobile number I'm in Tanzania right know but my sim card is blocked I dont know why I have been pay all my bills but sim card not working Thank you ver much Ali [Mod edit: Plea...