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Number transfer

lucyjanecos
Visitor

‎09-08-2023 08:06 AM

I transferred my old number from o2 to EE on Monday and it’s still not worked but my o2 network has cut off and now I can’t use texts phone or anything on my old or new phone.  Does anyone know how they can help me?

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1 REPLY 1
Christopher_G
EE Community Support Team

‎09-08-2023 10:32 AM

Hi @lucyjanecos 

Welcome to EE and our community. 🙂

The number port would usually go through the next working day, if it was done before 17:30. If it was after 17:30 on Monday, today would be the port date and it can go through anytime up until midnight.

Chris

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