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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Old O2 sim still active after port to EE

Hi,I initiated my port to EE from O2 yesterday and received a text saying it would be complete by 6PM today.At 6:20PM I had a second text stating “Your existing number transfer to your EE plan is now complete, please turn your device off and on again...

lukeholl by • Visitor
  • 1496 Views
  • 1 replies
  • 2 Helpful

New phone has arrived but no SIM card

Hi all,I have just upgraded, keeping my old number (contract had just expired).  The EE website still shows my old phone image and not the new one and so am concerned that the upgrade has yet to happen?  The new phone has arrived but there isn't a si...

Moley84 by • Investigator
  • 4639 Views
  • 5 replies
  • 2 Helpful

Moving over from plusnet

Hi, im currently a plusnet user and have been told to switch over to EE.when I receive my unique code and transfer to the EE site it allows me to pick a new plan but when I try to go to cart it keeps refreshing the page and I can’t go any further.

Dode4444 by • Visitor
  • 533 Views
  • 1 replies
  • 0 Helpful

2 x sim card only upgrade

I have 2  sim only cards on my account (mine and husbands) we both pay different prices I think my husband gets a discount being a BT customer although we live in the same house and its our BT not his! Anyway time for an upgrade I looked at what's av...

Resolved! Pay Monthly SIM not working

Hi,Ordered a pay monthly SIM to use in my car for the in-car hotspot. The car recognises the SIM, but there's not internet connectivity.I've tried to activate the SIM online and EE website says it's already activate.I've put the SIM in an unlocked mo...

jb600 by • Investigator
  • 1376 Views
  • 8 replies
  • 2 Helpful
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