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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Wrong number on phone after port

Hello,I've got the "wrong number showing on phone after port" problem and wondering if anyone has ever found a solution.I have a Samsung galaxy A20e phone, brought my phone number back to Ee last Monday and all works ok ,correct number on calls and t...

djhart06 by • Contributor
  • 21945 Views
  • 17 replies
  • 11 Helpful

Re: How do I get a replacement sim card (pay-as-you-go)?

What if i need just a replace prev sim card? I'm in Poland currently, can't call and recieve calls, roam is not activated as i understand, can't call to EE well, it will cost me a fortune, i've got 10 £ on my pay as you go acc, bank acc binded to it ...

savaon by • Investigator
  • 1042 Views
  • 6 replies
  • 2 Helpful

I'm moving to EE from BT

Apparently BT are moving all their mobile customers to EE over time so I agreed (two mobiles, so two phone numbers/two AC codes) when asking about another issue with my BT broadband. I sent my PAC code over this morning, have set up my EE account but...

LP13214 by • Visitor
  • 609 Views
  • 2 replies
  • 2 Helpful

New Sim

My new sim card is not registering my phone number on my upgraded Samsung phone. Phone number hasn't changed and my previous phone was also Samsung. I've tried lots of things but nothing working. Help! 

Frankie25 by • Investigator
  • 565 Views
  • 7 replies
  • 1 Helpful

Resolved! Puk code

Hi I can not find my Puk SIM card and I would really like for EE to give me one please my phone number is xxxxxxxxxxxxxx would love a reply thank you  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

RD_2023 by • Explorer
  • 610 Views
  • 3 replies
  • 0 Helpful

Resolved! number move from Vodafone to EE

Hi therei need to move my Nunber across from Vodafone to EE. I have the PUK code and I’ve requested to move but I keep getting blocked and it’s not letting me move. Can anyone help or advise Thanks 

Lou4710 by • Visitor
  • 742 Views
  • 1 replies
  • 0 Helpful

keeping old number but "new number" is not a uk number?

Hi i want to keep my old number so i followed the instructions and got my PAC code however i am at that stage where to include your new EE number i got through my sim card but it's saying its not a UK number when it's clearly the number i was given. 

rcryia by • Visitor
  • 441 Views
  • 1 replies
  • 1 Helpful

PAC Code issue

Hi thereI bought a new phone and contract in store yesterday and gave the PAC code from Vodafone to the customer advisor.  The sim card in the new phone seems to be activated to make calls but the phone number has not moved across despite it being ov...

Ryan20234 by • Investigator
  • 1044 Views
  • 8 replies
  • 0 Helpful
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