Local Bosnian SIM card

[Smeaks]

I’m in Bosnia and have bought a local BH Mobile SIM. The SIM is recognised, I put the pin in, and can make voice calls to the uk, but I get the following message when trying to use the internet - Could not activate mobile data network. Any clues please?

[Chris_B · Accepted solution]

@Smeaks   You probably need to change the APN settings on the device from EEs APN settings to that network APN settings.   

[Smeaks]

It’s set as blic.net which seems right. 

I’ve done the usual off/on, airplane mode toggle, network setting reset. It doesn’t seem if my phone is locked but wonder if some other EE setting lingering?

[Leanne_T]

Hi @Smeaks 

What phone are you using? 

Does the SIM work for data in any other phone?

Leanne 🙂

[Smeaks]

It’s an iPhone 12, sorry should have said.

Yes it works in my partner’s Google phone. And the one that works for her doesn’t work for me either. 

[Leanne_T]

Thanks @Smeaks 

Could you connect to data with the EE SIM? 

Does the SIM have a data allowance? 

Leanne.

[Smeaks]

Chris you were right about the APN settings. It’s supposed to be active.bhmobile.ba

updated it today an all good

thanks

Ian

[Smeaks]

Thanks for your help Leanne. Was APN setting in the end. 

[Katie_B]

Thanks for coming back and letting us know @Smeaks. 

Have a great day, 

Katie