Forum Posts

Resolved! PUK code

I have a locked Sim and it’s asking for a PUK code, I don’t know where it says manage device so I don’t know how to fix it 

PAC code "in wrong format" but looks right to me!

I have just switched from BT to EE for 5 different family phones.When I try and use the PAC codes from BT which are in the format 3 letters and then 6 numbers I get an error saying that the PAC code is in the wrong format and should be like ABC123456...

beccabug by Visitor
  • 377 Views
  • 1 replies
  • 0 Helpful

New Sim activation

I need to know when my new sim card will be activated on my new iPhone.  My number is xxxxxxxxxxx. Thank you[Mod edit: Please do not post phone numbers on the public board. Thanks!]

New sim

Hi, I've opted for a new contract and received the sim. I went through the online sim activation process last afternoon, however the sim has yet to be activated. Can someone please advice? TIA

MilindaN by Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful

Number barred by fraud team

Hi,I have experienced the same issue. I called ee customer services and agreed a sim only deal. I was already had ee PAYG and so I wanted keep was happy with ee PAYG number rather have another number. The PAYG sim was activated on PAYM plan. I used i...

Mo10bar by Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful