Hi hope someone can help Have bought me contract phone with EE and sent PAC code to transfer my old number from Vodafone on Monday - nothing has worked since. Spoke to tech team this morning - told the porting was completed at midday yesterday and ne...
Hello,I went to my local EE shop to get a new SIM card as my phone was showing "Unable to connect to network" and "no SIM card installed", making it impossible to recieve and make calls and text and use my mobile data. I got the card yesterday 5/6/23...
Hi,I initiated my port to EE from O2 yesterday and received a text saying it would be complete by 6PM today.At 6:20PM I had a second text stating “Your existing number transfer to your EE plan is now complete, please turn your device off and on again...
Hi all,I have just upgraded, keeping my old number (contract had just expired). The EE website still shows my old phone image and not the new one and so am concerned that the upgrade has yet to happen? The new phone has arrived but there isn't a si...
Hi, im currently a plusnet user and have been told to switch over to EE.when I receive my unique code and transfer to the EE site it allows me to pick a new plan but when I try to go to cart it keeps refreshing the page and I can’t go any further.
Whenever I try to make a call it says incorrect number. My old sim stopped working at 730am today. I can't send or receive texts and I can't ring ee support because I can't make calls and their online chat feature is not working. I keep restarting my...
I have 2 sim only cards on my account (mine and husbands) we both pay different prices I think my husband gets a discount being a BT customer although we live in the same house and its our BT not his! Anyway time for an upgrade I looked at what's av...
Hi all, I hope you can help please - whilst signing up to move to EE from Virgin I added my Virgin PAC code. There has been no explanation of how this works - whether I now have to provide my PAC again? Thers a long wait to speak to support - I found...
