SIM cards & Porting

SIM Card Muddle

I've received 2 SIMs - 1 for my phone and 1 for my router. None of the paperwork or communications alluded to which was which.I've registered them both on my.ee as mobile device SIMs but my usage is saying I only have 10GB for the one I put in my rou...

Sim issues

Hi, ive recently got an ipad mini as an upgrade with my original sim.With help from an ee advisor they sorted out my download sim and was told it would take 24 hours to connect but nothing.I was then told to enter a physcial sim which i have but stil...

Resolved! I have just changed over to ee but want to keep my old number

Activate pay as you go SIM

Hi my partner has recently left 02 and gone with EE pay as you go SIM card she bought it today. But when putting it in her phone it's not working and we can't get a text for the link ect.......What I found funny is I'm on contract with EE and my SIM...

Resolved! SIM card

How can I order a SIM card?

Number change

I have a trusty Galaxy S9 which originally was on the BT Mobile network. Last week I initiated a transfer to the EE network, in the course of which I was sent a new EE SIM with a new temporary [EE] number. After a bit of a struggle I did manage to 'p...

Resolved! PAC

I have received a PAC code however I’m past the use date and I still need it

Replacement sim not provisioned for voice

I have been sent a replacement sim to put in my old phone as I was in a car accident. The sim is saying SIM not provisioned for voice. What do I do now?

Sim card

my mobile saying it has no Sim card who do I speak to how do I fix this?

Resolved! Esim setup issues samsung galaxy 3

I tried to purchase an esim yesterday. Did all the correct things along side a tech guru yesterday but couldn't get a plan set up. I got error code 213. I was told that it's an issue on ee's side that won't let a setting happen to set up the accoun...

SIM cards & Porting

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