Phone number

SandraT · ‎02-03-2023

I have entered the PAC code and my old number was supposed to be transferred. However, when I put the new SIM Card a new number has shown. How can I get back to my old number?

Jon_K · ‎03-03-2023

Hi @SandraT

Did you give us your PAC online?

When did you give us your PAC?

What phone are you using?

Jon

SandraT · ‎03-03-2023

Hello @Jon_K

I have given my PAC code over the phone when I was ordering the new contract. I am using iPhone 14 PRO MAX.

Jon_K · ‎03-03-2023

Thanks @SandraT

If you go to Settings, then Phone, can you manually change your number to your old one?

Jon