Transferred from BT Mobile

SKirby63 · ‎02-03-2023

I have just upgraded my BT Mobile package and they have transferred me to EE.

I received and fired up the EE SIM card this morning. I was told by BT that I would not need the PAC code they sent me as my old number would be ported across automatically. Is this correct? If so, how long will I have to wait for the old number to go active on the EE SIM?

(I tried entering the PAC code on the EE website but it wasn't recognised. I hope I haven't messed anything up).

Thank you.

Chris_B · ‎02-03-2023

@SKirby63 number ports take up to 24 hours.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎03-03-2023

Morning @SKirby63

Thanks for coming here.

The number transfer should go through for you today 🙂

If you would like to check this is all set up, please call us on 150 and the team will be happy to help.

Leanne.

SKirby63 · ‎03-03-2023

Thanks for your help.

Leanne_T · ‎03-03-2023

No problem at all @SKirby63

Leanne 🙂