SIM cards & Porting

Early upgrade

Hi my contract ends 8th march 2023, it says I have just under £40 left to pay, I'm interested going with a different provider as the phone I'm after Its expensive staying with you's . But I need a pac code to keep my current number how do I go about ...

Can you please activate my simcard

Can you activate my sim please

Wrong number showing in texts

Hi. I ported my number from o2 a couple of days ago and the number that came with the new sim is still showing in texts, and on the About Phone info and in chat settings.I'd be grateful for any advice on how to resolve this. I have a Sony Xperia 5.Th...

Resolved! PUK code

I have a locked Sim and it’s asking for a PUK code, I don’t know where it says manage device so I don’t know how to fix it

PAC code "in wrong format" but looks right to me!

I have just switched from BT to EE for 5 different family phones.When I try and use the PAC codes from BT which are in the format 3 letters and then 6 numbers I get an error saying that the PAC code is in the wrong format and should be like ABC123456...

SIM card

My phone is saying no sim when I have got my SIM card in

Abuse ex has got my number want to change it asap

Ex that’s not allowed near me or my kids as got my number I need to change it again

Changing phone number

Hi I would like to change one of my sim only phone numbers, how do I do this please?

Transferring my number from BT

Hi l have put in my new sim card and was told it would take 2 hours to port my old number from BT but has not been ported yet

Change my number to a phone number from a different provider

I have recently took out a new contract with EE but still have another contract with Vodafone. I want to disconnect my contract with Vodafone asap but to do this I’ve received a PAC code so I can transfer my Vodafone number over to my current EE cont...

SIM cards & Porting

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