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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Re old numbers

Moved from bt to ee for a better deal on family sims plan bt did it all for me including moving the numbers all set up now but on my ee account its showing the numbers of the new sims they sent out not my old bt numbers which we have kept how do i ch...

Ajp1972 by • Investigator
  • 620 Views
  • 5 replies
  • 3 Helpful

Resolved! PAC Code

Hi, I've got a problem... I was on EE. I bought a new phone which I needed for work. It was on another network so I bought a phone with a contract with them. When I got the phone I put my existing SIM in the new phone. I thought the contract with EE ...

Resolved! Another BT PAC code query!

Hey, 2 numbers transfered from BT to EE. Both PAC code transfers confirmed sorted by BT. 1 number has transfered. 3 days the later the second hasn't. I received the SMS that says to restart device but the temp bum we hasn't shifted. And advice on spe...

Sim not provisioned

So I set up my new phone and now my sim is saying not provisioned I can’t call to sort it out any help would be great thanks

Lisa8620 by • Explorer
  • 398 Views
  • 3 replies
  • 0 Helpful

e Sim with EE business

Hi I have just been given a iPhone 13 for work but don't want to carry around 2 phones as I have a personal phone with 3 and a number i have had for many years. Am I able to change the Physical EE sim in the new iPhone to an e sim and then drop in my...

Resolved! New SIM Woes

On Tuesday 8th June,I reported that my SIM card had an intermittent fault and I needed a new one. The operator said they would send me a new one, but DISCONNECTED my old sim at that time. I did not ask them to do this!On Wednesday 9th June my SIM sto...

LAM09 by • Investigator
  • 854 Views
  • 5 replies
  • 0 Helpful

Resolved! Lost SIM conversion to eSIM?

Hello,I am currently in Indonesia and unfortunately lost my SIM.Although I now have a local SIM I won’t be returning to the UK until next month.However, as many of my online accounts use 2FA, life has become increasingly difficult/impossible.Would it...

alamilla by • Visitor
  • 589 Views
  • 1 replies
  • 0 Helpful

Resolved! Number Transfer Status

I purchased a pay as you go sim and submitted my pac code to transfer my number, in the form to purchase the sim online. I now have the sim but my number has still not transferred. Is there a way I can check the transferr status?

Lu56 by • Explorer
  • 1260 Views
  • 3 replies
  • 1 Helpful

Resolved! OPPO Find X5 Pro - Sim Issue / Free Headphones query

Hi,I've just upgraded my phone to the Oppo Find X5 Pro and I've also receieved a new SIM card to put into it.  When I've opened up the phone itself I've found that I've been sent what appears to be a 'mini' SIM card rather than the 'Nano' sim card th...

MarkSolo by • Visitor
  • 668 Views
  • 1 replies
  • 1 Helpful
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