Sim Card/ new phone

[chevblue]

Hi,

Just received my phone upgrade (moving from an IPhone 6s to a Google Pixel 4a) but there was no sim card included. Can I use the old sim card or is the new sim card shipped separately?

Ralph

[Leanne_T]

Hi @chevblue 

Thanks for coming here. 

If no SIM card has been provided, you can use the old one if this fits :). 

We usually send a new SIM if you need a different size SIM card for the new phone, if not the old one can be used. 

Hope this helps. 

Leanne. 

[chevblue · Accepted solution]

Answered my own question. Just needed to move sim card from one phone to the other. Simples!

[chevblue]

Got it. Thanks

[Leanne_T]

No problem @chevblue 

Thanks for coming back and letting me know 🙂

Leanne.