14-08-2023 11:10 PM
I have switched from a nano sim to an e sim. I received the text to change and on doing so it swapped straight away! However I can’t call out?
it says you’ve dialled an incorrect number. I can’t even ring 150 for support either as it says the same thing?
please help
Solved! See the answer below or view the solution in context.
15-08-2023 08:29 AM
Hi @Tstimson2004,
Welcome to the EE Community. 🙂
Are you still seeing the same issue this morning?
What type of phone is it?
James
15-08-2023 08:29 AM
Hi @Tstimson2004,
Welcome to the EE Community. 🙂
Are you still seeing the same issue this morning?
What type of phone is it?
James
15-08-2023 08:31 AM
It all seems to be working fine. There must have just been a transition period during the switchover. All caught up and working this morning. Thanks
15-08-2023 08:33 AM