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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Number migration

Hi,I've recently switched from  Plusnet to EE  (mobile only). My Pac code etc was all given to EE online when I switched and I was told my old Plusnet number had been transferred as of last week (Tues.25th July).  I've just learned today that the mig...

Data, phone or messages not working

Hi,switched to EE from 02 about 9 days ago and i porter my number but data doesn’t work, i don’t get any signal, calls only work on wi-fi calling and i don’t get any texts.

bb895_ by • Explorer
  • 614 Views
  • 2 replies
  • 1 Helpful

Resolved! Changing from three to EE

<span;>Hi, i currently have a contract with three but am thinking about moving to EE due to issues i had abroad that three did not help with. Ill soon be buying a new phone and wondered if its possible to keep the same number when switching phones an...

Sasko02 by • Visitor
  • 6196 Views
  • 2 replies
  • 2 Helpful

Replacement handset won’t accept ESim?

Hey, I got a replacement 14 handset and set it up like the last one (which I had for 2 weeks) and it came on with no cellular reception, everything else fine. I reset it and same again, it says my old phone (pre upgrade) isn’t ESim compatible so I ca...

K88tyh by • Investigator
  • 867 Views
  • 5 replies
  • 0 Helpful

Re: SIM to eSIM conversion

I have iPhone 13 mini. It supports eSim. When I go to Settings -> Device and SIM -> "Replace my SIM", I’m only presented with a physical sim option. Any suggestions?

Mcbeebo by • Visitor
  • 616 Views
  • 1 replies
  • 2 Helpful

Calls busted

New EE user got the sim set up, wanted to move my original number over. I have the EE sim in i can use data and text message but not make calls or receive them. Both the temporary EE number and my number when you ring them just cut you off. I cant ev...

GMan_ by • Investigator
  • 738 Views
  • 5 replies
  • 1 Helpful

Resolved! Can't receive calls

Hello,I transferee my line from 3 to EE last Sunday. It's Wednesday today and I  am still bot able t receive calls. Also when I try to add my number to my EE application I don't seem to receive the message with the verification code. I tried several ...

Reactivating a Sim

Hi there,I used to be a EE customer and had used my EE phone number to create an Instagram account.  I am now locked out of that Instagram account but the recovery link is sent to the EE number I no longer use.  I still have the SIM card though. Is t...

nithrat by • Visitor
  • 638 Views
  • 2 replies
  • 0 Helpful
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