Changing from EE to Tesco Mobile

KMcG41 · ‎31-08-2023

Hi, I've managed to block the code after multiple times of trying to put in the unlock code using the 1st 8 numbers then last 8 numbers. What do I do now?

XRaySpeX · ‎31-08-2023

Tap here to view your PUK code, to unblock your SIM after too many incorrect PIN attempts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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KMcG41 · ‎31-08-2023

I've tried this but it still doesn't work

Leanne_T · ‎31-08-2023

Hi @KMcG41

Is the device asking for a PUK code?

Do you have the Tesco SIM card or the EE SIM in the device?

Leanne.

KMcG41 · ‎31-08-2023

Hi, I have the Tesco sim in and PUK code doesn't work. It's asking for a MCK code

KMcG41 · ‎31-08-2023

I've put the EE sim back in and tried the PUK code, still asking for an MCK code. I'm begining to get frustrated with this.

Leanne_T · ‎31-08-2023

Hi @KMcG41

Could you try the steps in this post Solved: Mck code how do i get it - The EE Community, does this work for you?

Leanne 🙂

KMcG41 · ‎31-08-2023

Tried that, still doesn't work

Leanne_T · ‎31-08-2023

Thanks for trying @KMcG41

Please get in touch with our customer care team and they will get this looked into.

Leanne 🙂