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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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BT Unhelpful But EE Helpful.

Been with BT for years....phone/Broadband/Sim Only...three months ago noticed Data Charges so phoned and the guy said he would make it unlimited by invoking a complaint...a few days ago I saw charges were still being levied.called BT and got £72 refu...

StuBu by • Visitor
  • 325 Views
  • 1 replies
  • 0 Helpful

Not registered with network.

Hi. I have a new phone. I transferred SIM to new phone but can only ring , text or use Internet unless I am at home using our Internet. I just get not registered with network. Can anyone advise please

Dee1959 by • Visitor
  • 336 Views
  • 2 replies
  • 0 Helpful

Sim suddenly stopped working

My SIM has suddenly stopped working tonight. I have a PAY monthly SIM.  My account is still working fine but the SIM says no service. It will not work in anther phone. I have tried restarting the phone and removing and replacing the SIM card. 

Molelw by • Investigator
  • 1815 Views
  • 5 replies
  • 1 Helpful

SIM Card Muddle

I've received 2 SIMs - 1 for my phone and 1 for my router. None of the paperwork or communications alluded to which was which.I've registered them both on my.ee as mobile device SIMs but my usage is saying I only have 10GB for the one I put in my rou...

Corster by • Investigator
  • 383 Views
  • 3 replies
  • 0 Helpful

Sim issues

Hi, ive recently got an ipad mini as an upgrade with my original sim.With help from an ee advisor they sorted out my download sim and was told it would take 24 hours to connect but nothing.I was then told to enter a physcial sim which i have but stil...

Kc992 by • Visitor
  • 313 Views
  • 1 replies
  • 1 Helpful

Activate pay as you go SIM

Hi my partner has recently left 02 and gone with EE  pay as you go SIM card she bought it today. But when putting it in her phone it's not working and we can't get a text for the link ect.......What I found funny is I'm on contract with EE and my SIM...

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