One month sim - WhatsApp verification won’t work

Katie-Jemma
Investigator
Investigator

I recently added a one month sim to my account for my son to use. I’ve tried over and over again to set up WhatsApp and it just will not send a verification code to his number - it just says it’s unable to send an MMS to that number. Does anyone have any ideas?

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

MMS? Surely you mean SMS?

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bristolian
EE Community Star
EE Community Star

Can this phone send or receive text messages to other numbers?

Yes sorry SMS - autocorrect 

normal SMS are being received fine, wifi connection is strong, data is on I just don’t understand why it won’t work

Yes no problem at all with that