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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim failure

Wife’s phone stopped working last night. Went to the EE shop in Lincoln to be told it’s a fault with the phone. Went to Apple Store as have Apple Care to be told phone is fine it’s a faulty SIM card. Helpful chap put his SIM card in her phone and it ...

JP673 by • Visitor
  • 504 Views
  • 2 replies
  • 0 Helpful

trying to get sim activated

just wasted over 50mins calling EE via landline as sim broken.  my new sim arrived today and had to phone via landline as sim not connecting,  was on hold for over 40mins before some guy from falkirk answered, then answer 10mins, he's tring to activa...

Resolved! Additional phone or SIM card

I have an UK issued EE mobile phone ( with a monthly plan) which I only use when in Europe. Can I get an extra UK SIM card so my wife can put it in her (Mexican) phone to use when we are in UK and Spain?  She wants to avoid the roaming charges while ...

Acaphil by • Visitor
  • 533 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC transfer

I joined EE and provided a PAC code as part of the process. I received a SIM and inserted on Tuesday got all the usually welcome texts. Waited Wednesday for the message that the PAC was complete. On Thursday, still no message, so I phoned 150 to talk...

BabyManatee by • Established Contributor
  • 686 Views
  • 3 replies
  • 3 Helpful

Just switched sim from 02 to EE

I switched from 02 to EE on Monday and the man said today the numbers would change over. Since about 10am I’ve had no internet signal and can’t send/receive texts or calls. I’ve tried restarting network settings and my phone a few times but nothing s...

Transfer and porting

Hi hope someone can help Have bought me contract phone with EE and sent PAC code to transfer my old number from Vodafone on Monday - nothing has worked since. Spoke to tech team this morning - told the porting was completed at midday yesterday and ne...

Samrob67 by • Investigator
  • 1136 Views
  • 9 replies
  • 5 Helpful

Resolved! SIM Card

Hello,I went to my local EE shop to get a new SIM card as my phone was showing "Unable to connect to network" and "no SIM card installed", making it impossible to recieve and make calls and text and use my mobile data. I got the card yesterday 5/6/23...

Natlee59 by • Explorer
  • 517 Views
  • 1 replies
  • 1 Helpful
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