SIM cards & Porting

Trouble with new PAYG sim linking it to EE account

I am currently waiting for my old new to port onto my new EE sim, hopefully that should happen in the next day or two. I currently can't get any mobile data even though I have 8Gb available and I can't link my new sim to the EE account. Keeps saying ...

Sim Card

i’m trying to activate my new sim card as my old one is broken, it’s saying it will send a pin to my old sim to activate- how can i receive the pin if my old sim is broken? i can’t even call ee directly through my phone, tried to use someone else’s b...

Moving mobile number

I've just received my ee SIM card and installed in mobile having already provided PAC code from previous provider. So far I've received nothing to say that my number is moving over - when will I know if this process is commencing and is there anythi...

Resolved! failed to transfer the old number to EE

I'm filling the pick form to transfer my old number to EE, but the system keep saying that the PAC is not correct. I get it from the old provider and is valid until 19/09/2023. What should I do in dealing with this situation?

pay as you go to contracted esim, no cell service

Hi, i just converted my pay as you go sim to a contracted esim (same number for both). However, i cant get any service and i dont know what to do. I tried turning my iphone all the way off and on and going on airplane mode to solve it but i couldnt g...