SIM cards & Porting

PAC did not work

Last week I got a PAC code from O2 and went to the EE shop to start a new contract with EE (done OK) and port my O2 number over to an EE sim card. This the shop did for me. Over a week later the number still phones O2 and get the O2 Answering servic...

e sim and account fault

Hi,I upgraded from an 11 - 14, took an e-sim. The 14 was faulty so went back down to the 11 while I waited for a 14 replacement. When going back up to a 14 the e-sim would not transfer and I lost all signal. The Ee store could not activate a sim and...

Resolved! Physical Sim - Phone not allowed

All of a sudden over the past week my phone network hasn’t been connecting. Under physical sim it says unavailable > phone not allowed. If I remover the sim and put in another device it’s fine, if I put another SIM card in my phone it’s fine. anyone ...

My old number being

When is my number gonna be transfered.

eSIM

Since trying to download an esim on my new contract phone, my phone has been out of use - no phone signal at all. Can't even log into my EE account! Have spent several hour on the phone and been told it was a single user fault but no phone seems to b...

Reactive my sim and keep number

Hi I cancelled my contract 6 months because I was abroad I just got bk to the uk and was wondering if I can reactivate my number and get a new sim with the same number?

Sim only

How long does it take for a decision on a sim only and then for it to arrive please?

Confirm my number

Why can’t I confirm my phone number please?

Resolved! Porting Number Different Surname

I have a EE contract in my name which has been used by my daughter for years - she is now married and wants to move to her own contract in her married name with a different provider but keep the number.Is this a issue

Text message

I recently ported my sim from lyca to ee and i am not receiving any text messages

SIM cards & Porting

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