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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Can’t call

On Saturday the whole family changed mobile operators from Three to EE keeping our numbers today I have no signal from my old operator and I put the new EE sim card in but at the moment I can't call anywhere and I don't know if my number has ported t...

URGENT:My number hasn’t transferred over

Hi there,so this is quite urgent, but I cannot get In contact with people at EE. I requested to have my number transferred last Friday, it is now Wednesday where I needed to have my number back as I am in a foreign country. Instead my sim struggles w...

13tjh by • Visitor
  • 552 Views
  • 2 replies
  • 2 Helpful

Incomplete Porting

How do you get support for a porting issue? If a port has not completed satisfactorily is the best thing to start the port process off again and hope it works a second time?I had three phones numbers that I was porting across from previous provider, ...

Kevin150 by • Explorer
  • 588 Views
  • 3 replies
  • 0 Helpful

Resolved! E sims

Couple of question is can I covert my current sim to an e-sim?Is there away for me to turn it off when I go abroad? And if I was ever to leave EE can I retrieve my old number for example using a puk code? 

Abusuhan by • Visitor
  • 384 Views
  • 1 replies
  • 0 Helpful

New SIM set up

Hello,I have been sent an upgraded sim card, from 3G to 4G, after a couple of hours,  I still have no signal and unable to access EE mobile network.Any advice please?

Transfer old phone number

Hi, I'm moving across from plusnet. I activated my ee sim on Friday but my plusnet number has still not moved across. How long do I have to wait?

HilaryB1 by • Investigator
  • 615 Views
  • 6 replies
  • 0 Helpful

Disconnection

At the weekend I switched to O2 to avoid roaming charges.  My existing number was ported to O2 yesterday, but it looks like EE haven't disconnected me from their service as I now can't receive phone calls and my EE account appears to still be active....

Porting issues from vodaphone

Hi, I got my new contract  from EE and it was supposed to be ported with my vodaphone number 3 days ago, incoming outgoing and data are still not working and I am in an emergency in hospital and struggling to make it receive calls pls need help urgen...

My eSIM transfer has failed and now I have no service

Yesterday I received a  QR code to transfer my eSIM to a new phone.   After following all the steps and no having service on either phone I went to online chat and they told me the QR scan had failed!   Now I don’t have a working phone line while I w...

Daventry by • Investigator
  • 8161 Views
  • 16 replies
  • 1 Helpful
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